{"id":3201201,"url":"https://alion.io/job/intercontinental-exchange-senior-technical-consultant-solutions-development","title":"Senior Technical Consultant, Solutions Development","company":{"id":58612,"name":"Intercontinental Exchange","domain":"ice.com","url":"https://alion.io/company/intercontinental-exchange","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":190000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":959},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"JavaScript","optional":false}],"status":"live","first_seen_at":"2026-10-16T14:18:00Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-25T22:40:49Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Purpose\nThe Senior Technical Consultant for ICE Mortgage Technology’s Solutions Development practice interfaces with prospective and current clients in a consultative capacity, working to understand the client’s key business objectives, IT initiatives, and technical requirements, and providing resulting guidance in accordance with industry and company best-practices. The Senior Technical Consultant is a critical interface across multiple internal departments as they work to ensure that we exceed customer expectations for implementation deliverables and deployment timelines. The candidate will possess a breadth of experience and knowledge which spans enterprise business applications, solutions systems design, and supporting platform technologies. This individual must work equally effectively with both clients and internal business units to ensure that customer satisfaction goals are met.\nResponsibilities\nDrive successful configuration, installation, and adoption of custom solutions developed for our clients\nServe as liaison between business users and internal development staff\nConsult with clients to implement software and industry best practices\nFunction as a subject matter expert for the Encompass SDK and API\nQuality assurance testing representative of business user\nLight scripting and formula derivation to automate business processes\nTranslate field-level data points to third-party systems\nProvide technical support to our clients for implementation issues\nDocument instructions for installation of custom solutions\nProvide failure analysis and reproduction scenarios of customer issues\nQuickly and accurately reproduce diverse issues for troubleshooting and root cause analysis\nProvide sales support for the positioning and quoting of custom development services\nGather necessary requirements and specifications needed to create technical Statements of Work for Professional Services engagements\nDesign and architect custom solutions\nConsult with clients and third-party vendors for clear definition of requirements\nUse case definition for custom solutions\nKnowledge and Experience\nBachelor of Science in Computer Science, Information Science, or a related discipline\n5+ years technical experience troubleshooting mission critical application solutions\n5+ years of software development experience\nExperience working with XML, JSON\nKnowledgeable in programming languages such as C# and JavaScript\nKnowledge in overall application architectural components\nMortgage Industry and Encompass Experience (preferred)\nProfessional written and oral communication skills to relate to business and technical users.\nAbility to translate technical instructions or concepts into non-technical easy to understand terms.\nTeam-oriented, demonstrates a professional, and cooperative attitude\n Intercontinental Exchange, Inc. is an Equal Opportunity Employer. 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