{"id":410414,"url":"https://alion.io/job/interdependence-cold-email-operations-manager","title":"Cold Email Operations Manager","company":{"id":3758,"name":"Interdependence","domain":"interdependence.com","url":"https://alion.io/company/interdependence","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":94,"open_postings":32,"ghost_share":0,"stale_share":0.031,"repost_share":0,"time_to_fill_p50_days":146,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":136000,"period":"year","method":"global_role_seniority_cell","sample_n":2874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"DNS","optional":false}],"status":"live","first_seen_at":"2026-03-24T19:28:44Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-29T23:47:55Z","board_verified":true,"closed_at":null,"days_open":219,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":218},"description":"THE ROLE\nThe Cold Email Operations Manager serves as the execution engine behind DigitalMarketing.com’s outbound email programs, responsible for building, managing, and optimizing cold email systems at scale. This role oversees the full lifecycle of cold email campaigns-from infrastructure setup and deliverability optimization to deployment, testing, and performance reporting. This individual will ensure that client campaigns achieve strong inbox placement, high reply rates, and consistent scalability. Acting as both a systems builder and performance operator, the role requires technical knowledge of cold email infrastructure alongside a results-driven mindset focused on measurable outcomes. \nKEY RESPONSIBILITIES \nCold Email Infrastructure & Deliverability\nBuild, manage, and scale cold email infrastructure including domains, inboxes, DNS configuration (SPF, DKIM, DMARC), and warm-up systems \nMonitor and optimize deliverability, ensuring high inbox placement and minimizing spam risk\nContinuously audit and improve sending reputation, domain health, and IP performance\nStay up to date with email provider policies (Google, Microsoft, etc.) and adapt systems accordingly \nCampaign Deployment & Execution \nOversee the setup, launch, and management of client cold email campaigns across multiple platforms\nCoordinate campaign scheduling, segmentation, and sending strategies\nImplement A/B testing frameworks for subject lines, messaging, and sequences\nEnsure campaigns are deployed accurately, on time, and at scale \nPerformance Optimization & Reply Rates \nAnalyze campaign performance with a focus on reply rates, open rates, and conversion metrics\nIdentify performance bottlenecks and implement improvements in targeting, messaging, and technical setup\nCollaborate with copy and strategy teams to align messaging with deliverability best practices\nContinuously iterate on campaigns to maximize client outcomes \nReporting & Client Insights \nCreate dashboards and reporting systems to track campaign performance and KPIs\nProvide clear, actionable insights to internal teams and leadership\nEnsure accurate tracking of metrics across campaigns and clients\nTranslate data into recommendations that improve campaign performance \nOperational Excellence \nEstablish processes, SOPs, and quality control systems for campaign execution\nTroubleshoot technical issues quickly and effectively\nMaintain a high standard of accuracy, organization, and documentation\nProactively identify risks and implement preventative solutions \nQUALIFICATIONS \n3-5+ years of experience in cold email operations, email deliverability, or outbound marketing systems\nProven experience managing cold email infrastructure at scale\nHands-on experience with cold email platforms\nStrong analytical skills with the ability to interpret campaign data and optimize performance\nExperience improving reply rates and overall campaign effectiveness\nHighly organized with the ability to manage multiple campaigns simultaneously\nTechnical mindset with strong problem-solving capabilities\nAbility to thrive in a fast-moving, performance-focused 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