{"id":3887177,"url":"https://alion.io/job/interdot-warehouse-stock-controller-2","title":"Warehouse Stock Controller 2","company":{"id":4521405,"name":"Interdot","domain":"interdot.co.za","url":"https://alion.io/company/interdot-co-za","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T19:59:04Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T01:10:46Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Warehouse Stock Controller Centurion\nOur client in the retail industry is looking for a Warehouse Stock Controller to join the team in Centurion/ Midrand. You will be responsible for enhancing the customer experience by ensuring that all orders / returns are timeously and efficiently delivered within the specific timeframes, oversee the day to day operational requirements of the warehouse functions and facilitate the responsible functions set out by Management. To ensure maintenance of stock levels, maintaining an accurate record of inventory and stock management systems according to set standards.\nScope of the role:\nManaging of the distribution / warehouse deliveries, collections, Ibts and returns of all customer orders, Managing the stock management of the Warehouse on a daily basis and making sure stock is saleable and accurate at all times. To collect data using a computerised system to track inventory of stock, ensuring proper amount of inventory is distributed at the right time improving quality control. Performing related tasks as required.\nResponsibilities:\nImprove Customer Service & Customer Experience\nOversee the management, purchase and replenishment of goods to ensure adequate stocks available.\nProvides a customer service by managing the expectations and delivering orders within a specific timeframe from the pick-up point collection date.\nRespond and deal timeously to all internal and external queries and complaints by email and telephone, any complaint not resolved after 24 hours must be reported to the Warehouse or Assistant Warehouse Manager.\nMaintain an accurate and effective record of inventory and stock balances to determine stock supply.\nOversee and manage pick-ups ensuring they are distributed within specific timeframes of receipt.\nAssist clients with collections, inspect the goods and ensure correct dispatch to clients.\nEnsure returns collected are identified and actioned accordingly.\nEnsure perfect parcel handling, presentation and receipt to all drivers.\nIdentify problematic parcels as per the perfect parcel presentation in an appropriate manner to the dispatch team so that it can be resolved, and the order distributed.\nManage the deployment of fleet resources when in charge of deliveries.\nEnsure clients expectations are managed and maintain contact with clients and suppliers to establish good working relationships.\nManage all daily planning of clients orders and ensure stock is delivered in a presentable manner.\nEnhance customer satisfaction through effective distribution techniques and proactive error identification.\nAnswering telephone calls, taking messages or dealing with callers.\nStock Management\nEnsure stock is received correctly and labelled upon receiving using the correct process (vacuum) system and packed away in the correct bin locations.\nEnsure all stock is received with the correct documentation and in the correct receiving cages.\nEnsure stock is checked and report any defects.\nEnsure stock is clearly identified in the racks.\nManage bin locations in the warehouse e.g. move stock and identify aged stock.\nConduct daily stock counts to eliminate incorrect stock balances.\nManage unsalable / damaged stock and notify management of such cases.\nMaintain & Improve Efficiencies\nMaintain a process for returns, manage a defined area for returns/credits, this area will include damaged goods.\nThe correct stock receiving protocols must be followed.\nEnsure accurate daily weekly reports are provided as per the required deadlines and that all documents are filed correctly.\nSupervise the maintenance of warehouse and ensure the proper arrangement of stock, labelled and packed away immediately.\nProvide a daily operational report with figures to Management on the pick-ups, queries and POD.\nEnsure daily walkabouts are conducted with Supervisors to ensure warehouse standards are adhered to and ensure a clean and safe environment for all employees.\nMaximise the use of the departments workforce effectively and efficiently.\nReceive deliveries and oversee the unpacking or stocking of shelves as may be required, as well as the standard of merchandising to ensure appropriate stock presentation.\nReconcile delivery notes with purchase orders.\nMonthly, weekly stock take and reconciliation of stock.\nManage and maintain maximum despatch time with drivers and maintain a 0% parcel loss.\nPlan daily container arrival times and dates and communicate with suppliers.\nKeep everybody informed of stock problems and strategy going forward, notifying management of any stock related issues.\nOperational Requirements\nAdhere to all operational requirements, tracking defective pieces of inventory, rates of return, rates of purchase and rates of accuracy in order to maintain and improve quality control.\nBe available to open warehouse at 06:00am daily and as the business requires, and to work on alternate Saturdays and Sundays and to change shifts when required.\nResponsible for responding to sales enquiries, filing reports, managing employees and providing creative solutions to discrepancies.\nKeep a complete and detailed database of inventory incoming, outgoing and current as well as supply documentation, and at receiving to personally inspect and confirm supply quality and delivery.\nEnsure that the processes are followed with security in the warehouse to ensure that no losses occur.\nVerify receipts and confirm purchase contents and orders are complete.\nAll courier collections must be checked and signed off by Supervisor and or controller and or Manager ensuring the 4 eye principle checked by 2 people.\nEmployees checking courier collections will be held personally liable for any additional courier costs required to rectify incorrect deliveries.\nRemove inventory from shipment containers and delivery trucks.\nEnsure supplied stocks meet demand and prevent overstocking and ordering.\nEnsure correct inventory is loaded into correct delivery trucks, track and ensure deliveries are received.\nCompile reports inventory and supply balances, make note of damaged inventory.\nMaintain records of purchases, pricing and other important data.\nAll administration and filing must be kept up to date and completed to standard in agreed timeframes.\nAll discrepancies must be investigated and corrected speedily alerting Management of any concerns.\nUndertake any other reasonable tasks as may be requested from time to time.\nPeople Management\nEngage in daily meetings and ensure that company policies and procedures are adhered to and consistently applied, assist Management with any departmental issues.\nEncourage team work, communication, motivation and efficiency within the team to ensure that a high standard of work is produced and maintained.\nSupport internal clients e.g. other branches on queries, deliveries and customer related issues.\nDo return to work interviews to determine the reason or nature of absence to minimize and control employee absenteeism.\nPromote an environment of respect, dignity, trust and honesty at all times holding team members accountable for their actions.\nInvestigate and misconduct related matters and prepare a detailed fact finder report to establish the facts.\nCreate a culture of team spirit working together with fellow colleagues and Management.\nDemonstrate commitment to Employment Equity, Equality and Diversity.\nHealth & Safety\nComply with Occupational Health and Safety Act (OHS) requirements to ensure that the Health and Safety procedures are strictly adhered to achieve a zero IOD incident rate.\nIdentify any housekeeping or pest control problems and report these to Management, following up that they are resolved in a timeous manner.\nConduct a daily walkabout of the warehouse to identify and document any housekeeping problems.\nEnsure monthly / quarterly OHASA check sheets and registers are up to date.\nIdentify and report any security breaches or irregularities to Management.\nAdhere to prescribed distances of Occupational Health and Safety Act for example; no merchandise to cause obstruction of fire extinguishers, emergency exits or walkways for disabled persons making it difficult to see or access them.","description_format":"text","description_chars":8142,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-06T19:59:04Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely 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