{"id":2480732,"url":"https://alion.io/job/interface-ai-principal-product-manager-ai-platform","title":"Principal Product Manager – AI Platform","company":{"id":24470,"name":"interface.ai","domain":"interface.ai","url":"https://alion.io/company/interface","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":68,"open_postings":28,"ghost_share":0.536,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":250000,"max":320000,"currency":"USD","period":"year","gross":null,"usd_annual":320000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"Fine-tuning","optional":false},{"name":"GDPR","optional":false},{"name":"Hallucination","optional":false},{"name":"LLM","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Multimodal AI","optional":false},{"name":"Quantization","optional":false},{"name":"RAG","optional":false},{"name":"Replit","optional":false},{"name":"SOC 2","optional":false},{"name":"Speech Recognition","optional":false},{"name":"Text-to-Speech","optional":false},{"name":"Knowledge Graph","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"RLAIF","optional":true},{"name":"RLHF","optional":true}],"status":"live","first_seen_at":"2025-12-16T01:49:28Z","employer_posted_date":"2025-12-16","last_verified_at":"2026-10-18T23:27:19Z","board_verified":true,"closed_at":null,"days_open":306,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":306},"description":"About Interface.ai\ninterface.ai is redefining how financial institutions serve their members through agentic AI and conversational AI - and we're doing it in production, at scale, with real outcomes. $30M in Series A funding. Cash-flow positive. A mission that matters: democratizing financial wellness for every American, not just the ones who can afford a private banker.\n\nThe Opportunity\nYou will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build.\nYou'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed.\nWhat You'll Own\nAgent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior\n\nPlatform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams\n\nModel lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models.\n\nInference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback)\n\nSafety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought\n\nEvaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops\n\nVoice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence\n\nPillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory.\n\nWho You Are\nYou think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve.\nYou understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week.\nYou build your own tools. You use AI to prototype, analyze, and accelerate your work - building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way.\nWhat You Bring\n8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products\n\nOwned a multi-component platform serving multiple product teams, not just a single product\n\nDeep technical fluency: can read code, review architecture, and debug production issues alongside engineers\n\nExperience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar\n\nExperience governing platform contracts and managing how internal teams consume capabilities\n\nBuilt in enterprise SaaS environments with multi-tenant, compliance, and governance requirements\n\nAI-native workflow: You build with AI daily - creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts - all count); what matters is that you've moved beyond prompting into building.\n\nBonus Points\nFinancial services or regulated industry experience\n\nVoice/ASR/TTS systems and real-time latency-sensitive products\n\nLLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF\n\nKnowledge graph or RAG-based retrieval systems\n\nBuilt a platform team from scratch\n\nOur Values\nAct Like You're the Founder: Own the outcome from start to finish\n\nNo Fear. Speak Your Mind: Candor moves us forward\n\nPursuit of Excellence: Raise the bar, every time\n\nAI-First Mindset: Think automation, intelligence, and scale-first in every solution\n\nDon't Assume. Seek to Understand: Start with questions, not conclusions\n\nHow We Work\nEvery PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents - and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.\nBenefits\n100% paid health, dental & vision care\n401(k) & financial wellness perks\nDaily meals on us\nCommuter benefit\nMonthly wellness stipend\nClaude Enterprise + frontier AI tools for every employee - build with the best\nBrand-new 21st-floor SF office at 44 Montgomery - floor-to-ceiling views, worth showing up to\nDiscretionary PTO + paid parental leave\nMental health, wellness & family benefits\nA mission-driven team shaping the future of banking\nWhyinterface.ai\nSeries A · $30M raised · Cash-flow positive - we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck.\nYou'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.\ninterface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees","description_format":"text","description_chars":6377,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-13T22:37:31Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.178,"p_room":0.28,"age_days":305,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","ghost","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":320000,"is_top_pay":true},"html_url":"https://alion.io/job/interface-ai-principal-product-manager-ai-platform","json_url":"https://alion.io/job/interface-ai-principal-product-manager-ai-platform.json","meta":{"generated_at":"2026-10-18T23:31:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26042,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":24470},"rest":"https://alion.io/mcp/rest/get_company?id=24470"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finterface-ai-principal-product-manager-ai-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finterface-ai-principal-product-manager-ai-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finterface-ai-principal-product-manager-ai-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/interface-ai-principal-product-manager-ai-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finterface-ai-principal-product-manager-ai-platform"}]}