{"id":2113694,"url":"https://alion.io/job/interface-collections-specialist","title":"Collections Specialist","company":{"id":1793997,"name":"Interface","domain":"interface.com","url":"https://alion.io/company/interface-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["LaGrange, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1605},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T23:08:12Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T11:26:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability-without compromise.\nTrusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry-first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.\nThe Collections Specialist is responsible for accounts receivable collections for the company. This role is responsible for notifying customers of delinquent accounts and the continuous follow-up of past due invoices. Duties include receiving payments, confirming payments are posted to the proper account/invoice, keeping records of collection efforts, and updating account statuses.\nThe role is also responsible for preparing statements of accounts, refunds, offsetting credit memos, and/or cash to invoices. This position also assists the Credit Analyst with a variety of duties.\nEducational requirements:\nHigh school diploma or equivalent\n\nSkills and experience:\n1-3 years previouscredit or collection experience or college degree\n\nStrong analytical skills\n\nProfessional phone etiquette\n\nProficiency with Microsoft Office, particularly Excel\n\n1-3 years’ experience with JDE Enterprise One preferred\n\nMust be able to enter data and review data on multiple websites\n\nGood communication skills, verbal and written\n\nStrong interpersonal and organizationalskills\n\nEssential duties:\nContact customers with open receivables for payment\n\nContinuous follow up on any past due invoice until paid\n\nResearch unapplied cash and credit memos on accounts to determine if customer should be refunded or how funds should be applied\n\nFollow up with Administrative and Quality Claims for balances on the accounts receivable\n\nMaintain and reconcile customers' accounts\n\nWork very closely with the Credit Analyst\n\nInitiate vendor requests for refunds due to customers\n\nProcess check requests\n\nRefund credit card over-payments to customers\n\nSend customer invoices and statements of account\n\nPull Daily Payment Details from Bank\n\nMaintain Third Party Invoicing and Payment Portal\n\nPerform other duties as assigned\n\nWork environment:\nGeneral Office\n\n3 - Associate / Professional / Individual Contributor / Team LeadLearn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us on Facebook, Instagram, LinkedIn, and Pinterest.\nWe are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.","description_format":"text","description_chars":2943,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Design & Creative","Creative Agencies"],"lifecycle":[{"event":"open","at":"2026-10-08T23:08:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/interface-collections-specialist","json_url":"https://alion.io/job/interface-collections-specialist.json","meta":{"generated_at":"2026-10-12T13:29:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21100,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1793997},"rest":"https://alion.io/mcp/rest/get_company?id=1793997"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finterface-collections-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finterface-collections-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finterface-collections-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/interface-collections-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finterface-collections-specialist"}]}