{"id":1142007,"url":"https://alion.io/job/interiorlogicgroup-project-coordinator","title":"Project Coordinator","company":{"id":2667049,"name":"Interior Logic Group","domain":"interiorlogicgroup.com","url":"https://alion.io/company/interiorlogicgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":3371},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-09-27T00:13:03Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.\nSummary\nThe Crew2 Project Coordinator serves as the primary liaison between customers and the installation workforce to ensure a seamless, high-quality installation experience. This role interfaces daily with installers, clients, service providers, internal Crew2 personnel, and homeowners to support effective scheduling, communication, and issue resolution.\nEssential Responsibilities\nCustomer Experience\nCoordinate and manage daily installation schedules and timeframes.\n\nConduct proactive outreach to customers to review installation timing, requirements, and expectations.\n\nRespond promptly to incoming customer calls and service requests.\n\nFollow up post-installation to confirm satisfaction and close out service needs.\n\nServe as the primary point of contact and problem solver when issues arise during the installation process.\n\nDemonstrate excellence in customer communications, ensuring all correspondence is professional, timely, and thoroughly documented.\n\nMaintain awareness of customer satisfaction metrics (VOC, cycle time) and the role this position plays in driving results.\n\nInstaller Engagement\nCoordinate and dispatch work orders to service providers daily.\n\nCommunicate installation expectations to installers and ensure customers are prepared for service.\n\nConfirm completion of work and verify customer satisfaction.\n\nFoster a positive professional environment that supports service provider engagement, retention, and recruitment.\n\nFacilitate timely, respectful, and solution-focused conversations when addressing installer concerns.\n\nEnsure timely and accurate payment to service providers.\n\nProduction Team Partnership\nSupport the production team in achieving operational excellence and delivering exceptional customer outcomes.\n\nCollaborate closely with internal partners to strengthen service quality and elevate the Crew2 customer experience.\n\nEducation & Experience\nAssociate degree in Business, Construction Management, Project Management, or a related field required; OR\n\nEquivalent combination of education and related work experience.\n\nBachelor’s degree in a relevant field preferred.\n\n Skills & Competencies\nStrong personal leadership with the ability to work independently and influence outcomes.\n\nExcellent verbal and written communication skills.\n\nStrong interpersonal abilities, capable of building productive relationships with diverse stakeholders.\n\nCustomer-focused mindset with a commitment to service excellence.\n\nWorking knowledge of Crew2 programs, products, and services.\n\nExperience within the building trades, installation, or construction service environment preferred.\n\nDemonstrated problem-solving skills with creativity, resourcefulness, and urgency.\n\nAbility to manage multiple priorities and competing demands in a fast-paced environment.\n\nIf you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.","description_format":"text","description_chars":3534,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Real Estate","Creative Agencies","Residential Real Estate"],"lifecycle":[{"event":"open","at":"2026-09-23T12:37:05Z"}],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.733,"p_room":0.9,"age_days":11,"expected_fill_days":21,"reasons":["conf:0","win:mid"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/interiorlogicgroup-project-coordinator","json_url":"https://alion.io/job/interiorlogicgroup-project-coordinator.json","meta":{"generated_at":"2026-09-27T01:44:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1585,"day_limit":5000,"remaining_today":3415,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}