{"id":2747438,"url":"https://alion.io/job/intermiamicf-intern-guest-services-sprint-season","title":"Intern, Guest Services | Sprint Season","company":{"id":1781645,"name":"intermiamicf","domain":"intermiamicf.com","url":"https://alion.io/company/intermiamicf","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T17:38:22Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-02T12:43:32Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Description\nAbout Us: Miami is a global city fueled by culture, connection and ambition. At Inter Miami CF, we reflect the community we call home through our courage, creativity and passion for the game. We challenge convention, celebrate what makes Miami extraordinary and bring world-class fútbol to a world-class city. We are here to change the game.\nNumber 10 Internship | Be a Playmaker\nThe Number 10 Internship is our commitment to developing the next generation of leaders in sports and entertainment. Inspired by fútbol’s No. 10, the visionary, creator and playmaker, our interns gain hands-on experience through meaningful projects, cross-functional collaboration and full immersion in the Club’s day-to-day. It’s an opportunity to learn, contribute and make an impact while building your career in the game.\nPosition Summary: Inter Miami CF is looking for an Intern, Guest Services to support the planning and execution of matchday operations and special events while helping deliver an exceptional experience for our fans. This role will provide exposure to guest services operations, staff training, scheduling, and event coordination while collaborating with various departments across the Club.\nThis is a paid, part-time internship within our Number 10 Internship program for the 2027 Sprint Season cohort.\nResponsibilities:\nAssist with developing training materials and facilitating training sessions for all departments part-time staff.\nContribute to the recruitment and onboarding process for Guest Service Representatives.\nAssist with scheduling Guest Service Representatives for match days, special events, and stadium tours.\nLead Guest Service Representatives on Match Days and Special Events to ensure they are fulfilling their job duties.\nAssist with planning operational meetings as required, ensuring smooth coordination of Guest Services.\nHelp coordinate event day briefings, staffing deployments, and matchday resources.\nSupport employee communication, recognition, and engagement efforts.\nResearch industry standards and provide insight on Fan Experience improvements.\nCross department collaboration with Security, Operations, HR, Partnerships, Marketing, Food & Beverage, Member Services, and IT. \nInventory management of staff uniforms, ticket scanners, wristbands and premium area accreditation.\nAll other duties as assigned.\nRequirements\nCurrently pursuing an undergraduate or graduate degree in Hospitality, Sports Management, Business Administration, or a related field, or recently graduated from a related program\nExceptional reliability, interpersonal communication and organizational skills \nProficient in Microsoft Office skills, including Word, Excel, PowerPoint, etc. \nEffective verbal and written communication skills \nAbility to manage multiple tasks and prioritize efficiently \nAbility to work in a fast-paced and team-oriented environment \nAbility to work weekends and holidays when required. \nBilingual (English and Spanish) fluency is a plus \nPassion for fútbol is a 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