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Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual incentive plan.\nCategory/Shift:\nSalaried/Full-Time/Onsite\nPhysical Location:\nSalinas, CA & Gilroy, CA\nThe Job You Will Perform:\nResponsible for providing overall direction and leadership to the customer support teams at multi-site.\n\nImprove efficiency, profitability, and customer satisfaction by implementing service and operations strategies. 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