{"id":2098897,"url":"https://alion.io/job/internova-administrative-assistant-receptionist","title":"Administrative Assistant-Receptionist","company":{"id":1803887,"name":"Inter Nova","domain":"internova.com","url":"https://alion.io/company/internova","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montevideo, Uruguay"],"countries":["UY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4190},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T17:44:29Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-14T12:07:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview\nFounded in 1987, Cruise Specialists, an Internova Travel Group company, is an award-winning cruise and tour agency of experienced and caring professionals dedicated to sending clients on luxury cruises and tours. As a proud member of Travel Leaders Network, we offer access to a wide range of exclusive rates and amenities. Cruise Specialists is headquartered in Seattle, Wash. Click here for more information about Cruise Specialists.\nResponsibilities\nJOB OVERVIEW:\nAnswer and route incoming phone calls. Provide administrative support and data entry for a variety of operational areas.\nRESPONSIBILITIES:\nReception:\nAnswer and route all incoming calls in a timely, efficient, pleasant and professional manner. (Office hours are based in Pacific Time Zone between 8am-5pm)\nVerify caller details against AgentMate for proper call handling.\nCRM Data Entry:\nEnter new client bookings in AgentMate quickly and accurately.\nCommunicate reservation ID and any follow-up instructions to agent and other operations staff as appropriate.\nPull leads into AgentMate from Retrieve Lead Request and audit prospect or client information for accuracy and correct marketing engagement.\nOther Operational Areas:\nForward incoming client invoices, waitlist and upgrade notifications, air details, visa and health notifications, final payment notices, group updates and other vendor communications to agents and operational staff as appropriate.\nForward itinerary change information and promotional messages to sales, operations and marketing staff.\nProcess travel insurance purchase requests and enter details in AgentMate.\nProcess client gift orders and enter details in AgentMate.\nProcess group space requests with vendors and enter details in AgentMate\nSpecial projects as assigned.\nQualifications\nQUALIFICATIONS:\nHigh School Diploma or equivalent. \nTwo years administrative/clerical experience. Previous experience in the travel industry preferred.\nDemonstrated computer aptitude/proficiency in Microsoft Office Professional Applications. \nDetail oriented with excellent English language and customer service skills.\nExcellent communication, problem solving and organizational skills.\nPAY AND BENEFITS\nOur benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.\nThe salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay.\nThis role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.\nInternova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.\nProspective Employee Privacy Policy","description_format":"text","description_chars":3134,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Travel & Tourism","Travel Agencies"],"lifecycle":[{"event":"open","at":"2026-10-08T17:44:29Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.488,"p_room":0.45,"age_days":5,"expected_fill_days":3,"reasons":["conf:3","velocity","win:tail","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/internova-administrative-assistant-receptionist","json_url":"https://alion.io/job/internova-administrative-assistant-receptionist.json","meta":{"generated_at":"2026-10-14T12:40:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15561,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1803887},"rest":"https://alion.io/mcp/rest/get_company?id=1803887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finternova-administrative-assistant-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finternova-administrative-assistant-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finternova-administrative-assistant-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/internova-administrative-assistant-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finternova-administrative-assistant-receptionist"}]}