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The ideal candidate will have experience providing technical support for desktop systems, laptops, mobile devices, hardware, software, and Microsoft Office products.\nThis role requires strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues in a fast-paced environment.\nKey Responsibilities:\nProvide first-level and second-level technical support for end users\nTroubleshoot and resolve hardware, software, and system-related issues\nSupport desktop computers, laptops, printers, and mobile devices\nInstall, configure, and maintain computer systems and applications\nProvide support for Microsoft Office products including Outlook, Excel, Word, and Teams\nManage and resolve tickets through the service desk/ticketing system\nDiagnose and escalate complex technical issues when required\nAssist users with account setup, password resets, and access-related issues\nPerform system updates, software installations, and basic network 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