{"id":11396,"url":"https://alion.io/job/intersystems-infrastructure-engineer","title":"Infrastructure Engineer","company":{"id":3670,"name":"InterSystems","domain":"intersystems.com","url":"https://alion.io/company/intersystems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":101,"ghost_share":0.089,"stale_share":0,"repost_share":0.01,"time_to_fill_p50_days":98,"computed_at":"2026-10-21T05:46:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":["SA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Ansible","optional":false},{"name":"Configuration Management","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Nagios","optional":false},{"name":"PowerShell","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-01-19T10:53:35Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T22:54:02Z","board_verified":true,"closed_at":null,"days_open":275,"trust":{"level":"ok","repost_count":1,"flags":["company_stale"],"days_open":274},"description":"Our hosting team delivers InterSystems’ solutions as hosted or managed services, anywhere in the world. As more and more clients change to hosted solutions, we are looking for junior and senior systems engineers to join the team and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.\nThe role offers a fantastic opportunity to gain experience across a range of technologies, to solve interesting problems, to be allowed to make improvements, and to be recognized for making a difference.\nResponsibilities - Deployment\nWork with our co-location partners to design appropriate cage, rack and server layouts and to ensure the ongoing provision of space, power and cooling in support of existing and forecasted solutions.\nWork with the engineering/architecture teams to design solutions so as to maximize performance, efficiency and operability of hosted solutions.\nLead and/or participate in the provisioning and deployment of server, network and other hosting-related equipment, including hands-on build and configuration as/when required\nParticipate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company’s operational processes.\nPerform hardware qualification testing on new hardware platforms and certify them for production deployments.\nWork with stakeholders across the solutions lifecycle to ensure that pre-operational sign-offs are obtained, so as to ensure that solutions can be operated in a way that meets or exceeds performance targets e.g. security, availability and response times.\nAssist with the troubleshooting of integration issues.\nConsulting with technical stakeholders (including customers) on the delivery of hosted solutions.\nResponsibilities - Operations\nHands-on administration and maintenance of hosted solutions and related infrastructure (firewalls, switches, servers, storage, etc.) including pro-active identification and fixing of potential incidents, backup management, etc.\nParticipate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems.\nDefine, implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers.\nProvide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.\nFurther enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc.\nExperience & Qualifications\nStrong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades\nHands-on storage/SAN deployment and (ideally) management experience with EMC Unity, Data Domain, Avamar. Dell D?\nHands-on Cisco and F5 networking deployment and management experience with Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM and DNS load balancers, route domains and contexts. Active Directory/Windows - More Linux > Windows\nHands-on VMware deployment and management experience with VMware 6.x/7.x 8\nHands-on Linux deployment and management experience with RHEL 7.x\nHands-on Windows domain and AD management experience\nStrong troubleshooting skills\nStrong scripting skills\nEnthusiasm and talent for acquiring complex technical skills\nGood customer service attitude\nKnowledge of service monitoring and alerting (Nagios, Cacti preferred)\nKnowledge of configuration management (Puppet and/or Red Hat Satellite preferred)\nScripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python)\nITIL knowledge - principles and application\nAbility to support and develop junior colleague\nAbout InterSystems\nInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.\nAI Disclaimer\nInterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.\nCandidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.\nPlease note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.","description_format":"text","description_chars":6109,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Saudi Arabia","iso":"SA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Integration & ETL Tools","Databases & DBMS","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-01-19T10:53:35Z"},{"event":"close","at":"2026-08-07T20:03:52Z"},{"event":"reopen","at":"2026-10-07T13:49:37Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.462,"p_room":0.28,"age_days":274,"expected_fill_days":98,"reasons":["conf:1","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/intersystems-infrastructure-engineer","json_url":"https://alion.io/job/intersystems-infrastructure-engineer.json","meta":{"generated_at":"2026-10-21T23:12:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33032,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3670},"rest":"https://alion.io/mcp/rest/get_company?id=3670"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintersystems-infrastructure-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintersystems-infrastructure-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintersystems-infrastructure-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intersystems-infrastructure-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintersystems-infrastructure-engineer"}]}