{"id":3966204,"url":"https://alion.io/job/intersystems-product-specialist-3","title":"Product Specialist","company":{"id":3670,"name":"InterSystems","domain":"intersystems.com","url":"https://alion.io/company/intersystems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":77,"ghost_share":0.104,"stale_share":0,"repost_share":0.013,"time_to_fill_p50_days":98,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-09T11:22:59Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T19:25:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Product Specialist - Italy\nMilan, Italy\nType of Work: Hybrid Working Model\nAbout the Team\nOur TrakCare Product team is responsible for the ongoing development, localization and enhancement of InterSystems' healthcare information system, ensuring that the product meets the evolving needs of healthcare organizations.\nWorking closely with international product teams, developers, implementation specialists and customers, the team combines healthcare domain expertise with technology to deliver solutions that support clinical and administrative workflows.\nWe are looking for a Product Specialist to join our experienced team in Italy, contributing to the evolution of TrakCare and ensuring that the product continues to meet the specific requirements of the Italian healthcare market.\nThis role offers the opportunity to work at the intersection of healthcare and technology, influence product development and collaborate with international teams on solutions that make a difference in healthcare.\nKey Responsibilities\nBusiness Analysis: Develop a deep understanding of TrakCare functionality, identifying opportunities to enhance the product and adapt global functionality to the Italian market.\n\nRequirements Gathering: Collect, analyse and prioritize customer feedback, business needs and regulatory requirements, translating them into clear product requirements and use cases.\n\nProduct Roadmap: Contribute to the planning and prioritization of the Italian product roadmap, collaborating with global teams to support future releases.\n\nProduct Localization: Ensure TrakCare meets Italian healthcare requirements, taking into consideration national and regional regulations, tender specifications and customer needs.\n\nProduct Configuration: Support the configuration and localization of product functionality, preparing relevant documentation, release notes, checklists and training materials.\n\nProduct Enhancement: Develop functional requirements and use cases for new features and improvements, working closely with developers and other stakeholders throughout the development process.\n\nCustomer Collaboration: Work with healthcare professionals and end users to understand their workflows, gather feedback and ensure that product enhancements address their operational needs.\n\nImplementation Support: Collaborate with the Implementation team during project scoping, requirements analysis, product presentations and Go-Live activities.\n\nProduct Presentations: Prepare and deliver product demonstrations, presentations and training sessions for customers and internal teams.\n\nCross-functional Collaboration: Act as a subject matter expert for the Italian market, facilitating communication between customers, developers, implementation teams and international product stakeholders.\n\nExperience & Qualifications\nAt least 3 years of practical experience in the healthcare sector, preferably in healthcare IT, hospital operations or healthcare software.\n\nGood understanding of Italian healthcare processes, clinical and administrative workflows and the interdependencies between hospital departments.\n\nExperience in business analysis, requirements gathering and writing functional specifications or use cases.\n\nPrevious experience working with healthcare information systems (HIS), Electronic Health Records (EHR) or other healthcare applications.\n\nKnowledge of the Italian healthcare landscape, including relevant national and regional regulations.\n\nStrong communication and stakeholder management skills, with the ability to work effectively with both technical and non-technical audiences.\n\nFluency in Italian and good command of English (both written and spoken).\n\nUniversity degree in Healthcare, Medicine, Health Informatics, Computer Science or a related discipline. (Preferred)\n\nPrevious experience working for a healthcare IT vendor or consultancy in a product-related or business analysis role. (Preferred)\n\nExperience with product development methodologies, software release processes or Agile environments. (Preferred)\n\nAI Competencies\nAbility to use AI-powered tools to support research, information analysis and documentation activities.\n\nUnderstanding of the importance of data accuracy, confidentiality and responsible AI usage, particularly in the healthcare domain.\n\nExperience using AI tools to support requirements gathering, use case development and process documentation.\n\nAwareness of AI applications and emerging technologies in healthcare IT.\n\nKey Regional Benefits\nHybrid working model and flexible working arrangements.\n\nMeal vouchers.\n\nOpportunities for professional development and continuous learning.\n\nInternational working environment and collaboration with global teams.\n\nOpportunities to work on innovative healthcare technology solutions.\n\nAbout InterSystems\nInterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.\nAI Disclaimer\nInterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.\nCandidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.\nPlease note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.","description_format":"text","description_chars":6695,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Flexible schedule","Hybrid work","Professional development"],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Integration & ETL Tools","Databases & DBMS","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-11-09T14:17:49Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":98,"reasons":["conf:3","win:early"],"computed_at":"2026-11-09T22:42:34Z"},"pay":null,"html_url":"https://alion.io/job/intersystems-product-specialist-3","json_url":"https://alion.io/job/intersystems-product-specialist-3.json","meta":{"generated_at":"2026-11-09T22:42:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12564,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3670},"rest":"https://alion.io/mcp/rest/get_company?id=3670"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintersystems-product-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintersystems-product-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintersystems-product-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intersystems-product-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintersystems-product-specialist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3966204}},{"tool":"search_jobs","arguments":{"company":"intersystems.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3966204},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}