{"id":1755344,"url":"https://alion.io/job/interwood-it-officer-executive","title":"IT Officer/ Executive","company":{"id":678882,"name":"Inter Wood","domain":"interwood.pk","url":"https://alion.io/company/interwood","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lahore, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Google Workspace","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Wi-Fi","optional":false}],"status":"closed","first_seen_at":"2026-07-10T00:00:00Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-10-20T11:52:23Z","board_verified":false,"closed_at":"2026-10-20T11:52:23Z","days_open":102,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":102},"description":"We are looking for a proactive and technically skilled IT Officer to provide day-to-day IT support, maintain network infrastructure, ensure system security, and support business applications. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and network issues while ensuring smooth IT operations across the organization. The role also involves basic cloud administration, cybersecurity support, IT asset management, documentation, and leveraging AI tools to improve efficiency and automate routine tasks.\nResponsibilities\nProvide technical support for desktops, laptops, MacBooks, printers, email, internet, and other end-user devices.\nInstall, configure, update, and maintain operating systems and software applications.\nSupport users with Microsoft 365, ERP, HRMS, Power BI, HubSpot, Salesforce/Shopify, and online meeting platforms.\nTroubleshoot LAN/WAN, Wi-Fi, internet connectivity, routers, switches, access points, and VoIP/IP phone systems.\nPerform first-level support for Android and iOS devices, including email and application configuration.\nAssist with server room maintenance, UPS monitoring, cabling, and basic server monitoring/restarts.\nSupport basic administration of cloud platforms such as Microsoft Azure, AWS, and Google Workspace.\nCoordinate with internet service providers and external vendors for IT-related issues.\nMonitor antivirus and endpoint security solutions and ensure systems remain updated.\nManage Active Directory and Microsoft 365 user accounts, access rights, and password resets.\nSupport backup verification, endpoint management, and adherence to cybersecurity best practices.\nUtilize AI tools such as ChatGPT, Power Automate, Excel AI, and Claude AI to automate routine tasks, prepare reports, and improve productivity.\nMaintain IT inventory, software licenses, warranties, and asset lifecycle records.\nRecord incidents and resolutions through the organization's ticketing system.\nDevelop and maintain SOPs, onboarding/offboarding documentation, and IT setup guides.\nRequirements\nBachelor's degree in Information Technology, Computer Science, or an equivalent discipline.\n2-3 years of hands-on experience in IT Support, Helpdesk, or System Administration.\nExcellent troubleshooting and analytical skills.\nAbility to prioritize multiple tasks and provide timely user support.\nGood documentation and organizational skills.\nTeam-oriented mindset with a proactive approach to problem-solving.\nBenefits\nMedical Insurance\nProvident Fund\nEOBI\nPaid Leaves\nEasy loan & advance facility","description_format":"text","description_chars":2555,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wood Products & Furniture","Furniture"],"lifecycle":[{"event":"open","at":"2026-10-03T10:31:53Z"},{"event":"close","at":"2026-10-20T11:52:23Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/interwood-it-officer-executive","json_url":"https://alion.io/job/interwood-it-officer-executive.json","meta":{"generated_at":"2026-10-21T00:56:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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