{"id":3984385,"url":"https://alion.io/job/intouchcx-human-resources-business-partner","title":"Human Resources Business Partner","company":{"id":1795301,"name":"IntouchCX","domain":"intouchcx.com","url":"https://alion.io/company/intouchcx","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":87,"open_postings":53,"ghost_share":0,"stale_share":0.509,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-14T05:58:10Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-09T13:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-14T22:28:35Z","board_verified":false,"closed_at":"2026-11-14T22:28:35Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"About the Job\n\nWe’re searching for a Human Resources Business Partner to collaborate with our internal Operations teams to handle strategic HR related issues and concerns. This role will analyze emerging trends and patterns that arise and help in the planning and development of relevant policies and programs. We’re looking for someone who can act as the main point person for implementing and executing Human Resource plans and programs.\n\nAs Human Resources Business Partner, You Will…\nMonitor staffing requirements and closely coordinate with Operations on staff planning\nMonitor and handle disciplinary action and labor cases\nEnsure participation in training programs and employee activities\nEnsure compliance of HR policies\nAddress concerns regarding compensation and benefits, salary administration and internal transfers through regular coordination between Compensation & Benefits and Operations Teams\nEnsure accuracy of internal transfer documentation \nEnsure effectiveness of performance management systems, ensuring continuous improvement of performance levels across the organization \nConduct orientation sessions on compensation and benefits programs for new and current employees\nPartner with Training and other teams to ensure learning and development compliance\nEnsure effective implementation of onboarding program for new hires\nDesign and implement employee programs that promote company culture and core values\nEnsure proper communication of changes are introduced to appropriate teams\nCheck overall pulse of teams through climate and engagement surveys\n\nAs Human Resources Business Partner, You Have…\nA Bachelor’s Degree in HR, Psychology, Law or equivalent (required)\nA minimum of 3 years of HR experience in a fast-paced environment\nDemonstrated expertise in developing and managing relationships with an ability to listen and maintain patience during difficult situations\nStrong project management skills\nEffective verbal and written communication skills\nStrong analytical, problem solving and decision-making skills\nStrong interpersonal relations skills; 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