{"id":3882526,"url":"https://alion.io/job/intouchcx-human-resources-generalist-2","title":"Human Resources Generalist","company":{"id":1795301,"name":"IntouchCX","domain":"intouchcx.com","url":"https://alion.io/company/intouchcx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":86,"open_postings":60,"ghost_share":0,"stale_share":0.55,"repost_share":0.017,"time_to_fill_p50_days":56,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T13:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T05:53:05Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the Job\n\nThe Human Resource Generalist (Employee Relations Specialist) is responsible for providing positive employee relations through various functions in support of operational goals and objectives for overall organizational success.\n\nAs Human Resources Generalist (Employee Relations Specialist), You Will…\nManage internal inquiries with internal stakeholders in a timely manner for overall positive relationships\nAssist operations with performance management process and discussions\nEngage with operations by participating in meetings to support goals and objectives\nWork with employees on requests for various leaves including medical and family leaves, as well as accommodation requests\nEngage with Operations on all Employee Relations issues and concerns\nPolicy administration\nConduct investigations on concerns submitted from employees\nConduct special projects and other HR duties as assigned\nGeneral office management and administration\n\nAs Human Resources Generalist (Employee Relations Specialist), You Have…\nHigh school diploma or equivalent is required\nSecondary education in Human Resources, CPHR/CPHR Candidate/SHRM Designation preferred \nExperience in a large organization or supervisory level experience in small organization\nMust have minimum of 3-5 years of HR experience in a fast-paced environment\nDemonstrate expertise in developing and maintaining relationships with a diverse group of internal and external stakeholders\nAbove average verbal and written communication skills - to facilitate to large groups, handle difficult conversations and speak accurately, use proper grammar, good enunciation\nStrong analytical, problem solving and decision-making skills\nDemonstrate good listening, patience, and collaborative skills\nMust be able to self-manage daily duties and time in a fast-paced, dynamic, and ever changing environment; 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