{"id":2748637,"url":"https://alion.io/job/intown-suites-general-manager-12","title":"General Manager","company":{"id":2600669,"name":"InTown Suites","domain":"intownsuites.com","url":"https://alion.io/company/intownsuites","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2117},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T23:19:34Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-27T01:05:47Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nProperty Address:\n350 East Roosevelt Road\nVilla Park, Illinois 60181\nThe General Manager is responsible for the daily operations of an individual property, and is also accountable for the financial performance, physical condition and work atmosphere of the property. General Managers are charged with the primary duty of managing and operating their property to provide a safe, clean environment for both guests and employees. The General Manager is responsible for ensuring that the property adheres to corporate financial and operational procedures and ensures a high level of quality and guest satisfaction. Salesmanship and knowledge of the local competitive landscape are critical to success.\nEssential Duties and Responsibilities:\nRecruit, interview and hire all property staff\nTraining, development and support of property staff\nResponsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions\nEnsure and provide excellent guest service\nDevelop expertise on computer operating system\nIdentify and manage repair and maintenance issues\nIdentify capital expenditure needs\nAssist with completion of capital expenditure projects\nIdentify and follow up on life/safety issues and inspection issues\nNotify Supervisor of any guest concerns\nMaximize financial performance through revenue management and pricing recommendations\nMeet budgets through P&L analysis and effective cost and inventory control\nAssists in preparation of annual budgets\nMonitor competitors for their market\nDrive sales through local marketing\nDevelop and maintain positive relationships will all local governmental authorities\nAssist in recruitment and training of other General Managers\nEssential Qualifications:\nPossess a valid driver’s license, current auto insurance and a functioning automobile.\nRead, speak, write and understand the English language to interact with guests, staff, handle administrative duties, etc.\nAbility to read, understand and interpret information found in a variety of reports and other internal hotel information. \nSufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc.\nGeneral computer proficiency.\nPossess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.).\nPossess the knowledge and ability to perform a variety of front office and related positions in response to business conditions.\nAbility to compose and express thoughts in a clear and understandable way to ensure effective communication.\nAbility and flexibility to work long hours on a regular basis and as business conditions demand.\nAbility to manage multiple activities often in stressful situations.\nAbility to organize oneself, one’s work and the efforts of others.\nAbility to make effective judgments on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems.\nPreferred Skills/Credentials/Experience/Education:\nAny combination of education and experience equivalent to graduation from high school and any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred but not required. \nMinimum 3 years’ experience in management. Supervisory experience required. Experience levels required might vary based upon the size, volume and character of company\nWork Environment and Physical Requirements:\nIndoor work with hard and carpeted surfaces\nStanding for up to eight (8) hour shifts\nMust be able to remain in a stationary position 50% of the time\nThis position is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. \nThe employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. \nSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.\nExtensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computer printer and other office productivity machinery\nMay be exposed to extreme weather conditions, cold, heat, rain if at an exterior property\nUse of computer terminal, which requires extensive eye contact with a video display terminal.\nThe person in this position frequently communicates with employees/vendors. Must be able to exchange accurate information in these situations.\nExtensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time).\nTravel to other properties within the market and to the bank.\nPerks & Benefits\nEasy to follow training programs & supportive team throughout the onboarding process\nHealth, dental, vision, life and disability insurance \n401k with company match\n3 weeks of PTO \nSundays off!\nWeekly payroll\nCareer growth opportunities\nElectronic Acknowledgement:\nWhen selecting the “Accept” or “Acknowledge” box, I am agreeing that I have read, understand and agree to this policy. The policy is Electronically Countersigned by InTown Suites upon your Acceptance in Workday.\nDisclaimer:\nThe Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.","description_format":"text","description_chars":6404,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T23:19:34Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.559,"p_room":0.9,"age_days":9,"expected_fill_days":23,"reasons":["conf:53","evergreen","wave","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/intown-suites-general-manager-12","json_url":"https://alion.io/job/intown-suites-general-manager-12.json","meta":{"generated_at":"2026-10-27T04:43:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4332,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2600669},"rest":"https://alion.io/mcp/rest/get_company?id=2600669"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintown-suites-general-manager-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintown-suites-general-manager-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintown-suites-general-manager-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intown-suites-general-manager-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintown-suites-general-manager-12"}]}