{"id":732079,"url":"https://alion.io/job/intradiem-account-executive","title":"Account Executive","company":{"id":680378,"name":"Intradiem","domain":"intradiem.com","url":"https://alion.io/company/intradiem","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":252000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":220},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-07-23T18:57:41Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-02T13:17:00Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"Intradiem is reinventing customer service for everyone by helping organizations connect people, technology, and real-time action to create more agile operations and more human experiences. \nWho We Are\nIntradiem is the leader in Dynamic Workforce Orchestration. We help organizations create service agility by connecting people, technology, and real-time data to improve customer experiences and support employees. We believe automation should empower humans, not replace them.\nWhat We Do\nOur platform turns real-time insights into real-time action. By orchestrating work across customer service teams, we help organizations break down silos, adapt instantly to changing demand, and operate more efficiently without losing the human touch which is essential to customer service.\nHow We Work\nWe solve real operational problems alongside our customers. Our approach is practical, collaborative, and focused on outcomes. We listen first, build with purpose, and create technology solutions that work in the real world.\nOur Culture\nWe’re proud to be a people-first company. We treat employees with trust, respect, and flexibility because great customer experiences start with supported teams. We move fast, collaborate closely, and believe the best ideas come from empowered people working together.\nOur Values\nWe encourage our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:\nServant's Heart -We believe in caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.\nCraftsman's Attitude -We believe in taking pride in the work we do and creating solutions that actually solve the problem at hand (and trying again if the first attempt doesn't do the trick).\nGrowth Mindset -We believe that progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers.\nCurious about what it's like to work at a top Atlanta workplace? Explore more open roles and life at Intradiem.\nNote: Intradiem does not use artificial intelligence (AI) or automated decision-making technology to make hiring decisions. While we use technology tools to record and transcribe interviews for better note-taking, all employment decisions-from initial resume review through final hiring-are made by human team members. Applications are reviewed and evaluated by our People Team and hiring managers, ensuring our People-First approach is reflected in every step of our candidate experience.\nYour Role:\nResponsible for recognizing opportunities and turning leads into long-lasting partnerships.\nConduct customer prospecting as required to generate leads and ensure consistent pipeline coverage.\nPartner with Inside & Outside Sales Representatives to establish strategic prospecting & lead generation cadence.\nResponsible for facilitating customer Qualification, discovery, business case presentations and executing the end-to-end new logo sales process.\nClose new logo business in assigned accounts to achieve quota. \nResearch assigned accounts and develop structured and well thought out organizational charts and target contacts by target persona. \nPresent research to sales leadership. \nDevelop and execute approved plans to create awareness, engagement and opportunities within target accounts. \nUnderstand the customer’s contact center, back office & structured workforce challenges, priorities and strategic roadmap while aligning Intradiem’s Solutions to meet customer needs. \nDevelop and foster relationships with key decision makers and contact center / back office / structured workforce leaders and demonstrate contact center and Intradiem solution value competency and expertise. \nExecute strategy across all opportunities to engage with VITO (Very Important Top Officer)\nConduct interactive discovery meetings and align Intradiem’s value with the target account’s priorities and challenges, while positioning Intradiem as a strategic partner. \nWith the assistance of Sales Leadership, coordinate complex sales cycles and employ effective team selling strategies to gain budget, priority and momentum across a range of sponsors and stakeholders, including contact center, executives and IT. \nPartner with and help multiple sponsors and stakeholders overcome internal obstacles, blockers and objectives to successfully help them purchase Intradiem’s solution. \nBe competent regarding contact center operations and Intradiem’s Dynamic Workforce Optimization solution, vision and roadmap. \nEnsure regular Salesforce updates and all other sales cadences are strictly adhered to across all accounts.\nBuild and maintain Pipeline coverage of minimum of 5x quota\nManage a new bookings quota and participate in account planning and forecast reviews.\nTravel up to 25%. \nConduct all business in accordance with Intradiem’s policies and procedures.\nPerform all other duties as assigned.\nYour Background:\nBachelor’s degree in Business, Sales, or a related field. \n10 + years of SaaS sales experience pertaining to Contact Centers, Back Office and structured workforces; minimum 5 years experience selling solutions into Back Office environments.\nDirect Contact Center & Back-Office operational experience is also preferred.\nDemonstrated sales experience within mainstream CCaaS provider required.\nEstablished track record of building relationships with VITO and C-Suite decision-makers and influencing executive-level stakeholders on high-value, strategic initiatives.\nDemonstrated experience in understanding & leveraging AI - both in terms of Contact Center / Back Office applications & as it pertains to being a successful Account Executive (signal-based lead generation, reporting, VITO outreach, etc…).\nInitial success in an enterprise software sales environment, with excellent communication and sales skills.\nDemonstrated competency in sales, market research and business skills.\nCustomer oriented with an ability/willingness to sell value through a Consultative Selling approach.\nAbility to understand sales barriers and overcome hurdles to close business.\nEffective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization.\nMotivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across internal teams.\nPossesses a high degree of honesty, integrity and ability to maintain confidentiality.\nOrganizational and follow up skills, problem solving and analytical skills.\nA track record of success and results.\nOpen-minded, love to learn, grow and improve every day.\nCross-functional, team player who fits into Intradiems “People first culture” - people like working with you.\nSelf-motivated, confident, proactive, and highly organized. \nWork Authorization: \nCandidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding.\nIntradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.","description_format":"text","description_chars":7443,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-09-11T09:59:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.685,"p_room":0.28,"age_days":101,"expected_fill_days":48,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/intradiem-account-executive","json_url":"https://alion.io/job/intradiem-account-executive.json","meta":{"generated_at":"2026-11-02T13:52:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18917,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":680378},"rest":"https://alion.io/mcp/rest/get_company?id=680378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintradiem-account-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintradiem-account-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintradiem-account-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intradiem-account-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintradiem-account-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":732079}},{"tool":"search_jobs","arguments":{"company":"intradiem.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":732079},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}