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Location
Hybrid (Porto, Portugal)
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Dec 18, 2025. Intrum scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Intrum is a Swedish credit management services company headquartered in Stockholm that provides debt collection, debt purchasing, invoice and payment services and AI-powered collections to businesses, while helping consumers regain financial stability. Listed on Nasdaq Stockholm as Intrum AB, it employs about 9,000 people in 20 European countries, serves more than 70,000 clients and runs AI-native debt resolution through Ophelos; this record sits on its Finnish magazine domain but carries the group jobs board. It hires call centre and collections agents, credit recovery staff, accountants, enterprise sales managers and AI, integration, cloud security and QA engineers.

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Job Description

A Equipa e o local de trabalho

Bem-vindo à Intrum Portugal situada na zona Industrial do Porto onde irás integrar o Departamento de Operações.

Estamos preparados para te acolher numa equipa dinâmica onde terás um plano de integração inicial e formação on the job.

Como Gestor de Recuperação de Crédito terás como principais responsabilidades:

  • Garantir o tratamento dos processos de dívidas dos clientes do nosso cliente
  • Definir estratégias de recuperação
  • Acompanhar a performance da carteira

És tu quem procuramos?

Tens o 12º ano completo, bem como experiência relevante em call center ou recuperação de crédito?

Possuis experiência na área da banca ou instituições financeiras?

Tens conhecimentos de informática?

Tens boa capacidade de argumentação e negociação?

E consideras que te destacas pela tua capacidade de escuta ativa e empatia para com as pessoas? Trabalhas bem em equipa e tens orientação para os resultados e para o cliente?

O que oferecemos?

Contrato sem termo (efetividade);

Possibilidade trabalho híbrido após período de adaptação;

Seguro de saúde;

Prenda e dia de aniversário;

Bónus de performance;

Benefícios adicionais para bem estar como quick massages e fruta no escritório;

Programa de jornada contínua com possibilidade de sair mais cedo às sextas-feiras;

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!

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