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Location
Remote/Hybrid (Greece)
Seniority
Senior
Employment
Full-Time
Overview
Company
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Intrum is a Swedish credit management services company headquartered in Stockholm that provides debt collection, debt purchasing, invoice and payment services and AI-powered collections to businesses, while helping consumers regain financial stability. Listed on Nasdaq Stockholm as Intrum AB, it employs about 9,000 people in 20 European countries, serves more than 70,000 clients and runs AI-native debt resolution through Ophelos; this record sits on its Finnish magazine domain but carries the group jobs board. It hires call centre and collections agents, credit recovery staff, accountants, enterprise sales managers and AI, integration, cloud security and QA engineers.

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new AI/RPA Expert?

As an AI/RPA Expert at Intrum, you will have a pivotal role in shaping and designing new technology solutions based on Artificial Intelligence within the Intrum Group ecosystem, during a period of major transformation. With company focus on automation and operational efficiency, this role is critical to ensuring scalable, secure, and well-architected solutions. You will work closely with Intrum Group Architects, AI teams, local technology teams, as well as business units under AI governance to design end-to-end technical solutions that support high-volume transactions, and resilient operations.

What will you do:

  • Define end-to-end AI architecture covering application, integration, data, and infrastructure layers
  • Ensure solutions support high-availability, transactional integrity, and operational resilience
  • Design and review API-based integrations, event-driven and queue-based architectures
  • Provide architectural guidance for AI and RPA based systems
  • Ensure alignment with Group architectural standards, security principles, and regulatory requirements
  • Translate business and regulatory requirements into robust, scalable technical designs based on latest technologies
  • Collaborate with Data engineering team to secure availability of data and information sources for the implementation of AI solutions

What we’re looking for:

  • Proven experience as an AI professional in complex environments
  • Deep understanding of AI and LLM models
  • Experience with RPA technologies
  • Experience designing solutions for financial services or other regulated industries
  • Ability to collaborate effectively with external vendors and local delivery teams
  • Strong analytical skills and ability to design solutions balancing scalability, security, and operational efficiency
  • Ability to interpret and apply architectural standards and policies in practical implementations
  • Results-driven mindset with the ability to support delivery under tight timelines
  • Excellent command of both written and spoken English

What we offer: At Intrum we offer not only a challenging and rewarding career but also:

  • a supportive work environment
  • quite rich training & development activity
  • exciting career opportunities and a solid internal career path
  • hybrid work model allowing to combine work from home and office

About Intrum:

Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.

Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe.

At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”.

At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!

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