{"id":1604515,"url":"https://alion.io/job/intuit-director-software-engineering","title":"Director, Software Engineering","company":{"id":16628,"name":"Intuit","domain":"intuit.com","url":"https://alion.io/company/intuit","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":75,"open_postings":81,"ghost_share":0,"stale_share":0.988,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":206000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":18,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Multimodal AI","optional":false}],"status":"live","first_seen_at":"2026-08-18T00:00:00Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-10-12T13:03:52Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"The Virtual Expert Platform (VEP) is the AI engine that makes Intuit's assisted services vision real. VEP connects 100M+ customers to 15,000+ tax and bookkeeping professionals in real time - intelligently matching by expertise, availability, and performance across 650M customer conversations annually. VEP directly enables ~$3B in expert services revenue and is accountable for a $250M reduction in CS operations cost in FY26. VEP is at an inflection point - transforming from a platform that supports expert interactions to one that orchestrates AI-native, agentic customer and expert experiences at scale. This Director of Engineering leads foundational capabilities that together power Intuit's assisted services business.\nResponsibilities\nThe Director will own:\nPlatform Transformation\nAccountable for transforming foundational platform capabilities to be AI/Agentic ready\nDrive maturity, operational and engineering excellence across capabilities spaces\nAccelerate assisted services growth through optimal service margins to cost effectively scale\nOrg Leadership\nLead a team of ~90 engineers \nCraft a vision for the optimal team structure - hire, mentor, and foster career advancement to build a high-performance culture\nStrategic Partnerships\nKey strategic partnership responsibility with ICS, Business Segments, VEP PM and XD, and India leadership\nDeliver strategic outcomes through the VEP platform across business and technology stakeholders\nVEP IDC Site Leadership\nResponsible for the VEP India community of \nDrive employee engagement, talent hiring, development, and growth at India for VEP\nQualifications\nExperience:\nHas built and led consumer-facing platforms at scale - serving millions of customers, not enterprise clients or internal tooling\nHas shipped AI and ML in a live, customer-facing product in production - not a lab or a roadmap\nHas led a 50+ FTE engineering organisation through a platform transformation, with multiple layers of management\nHas experience in customer-expert, customer-agent, or intelligent routing and matching platforms - the closer to this the better\nHas been a senior India engineering leader in a non-India HQ organisation- with building influence across time zone gap\n18+ years in the software industry with 7+ years in an executive engineering leadership role\nTechnical Depth:\nDeep understanding of modern platform architecture, SaaS/PaaS, distributed systems- trade-offs between scalability, speed, cost\nAI-native, not AI-enabled - has defined and led an AI-first strategy at scale. Production examples required\nTechnically hands-on and credible with senior engineers - earns the room on substance, not seniority\nExperience with agentic AI, LLMs, and real-time orchestration systems in a consumer-facing environment\nStrong understanding of mobile, web, and desktop ecosystems and the engineering challenges of multi-modal platforms\nLeadership & Influence\nExceptional ability to influence senior leaders across functions and make swift, informed decisions on short and long-term goals\nHas driven outcomes where another function had equal or greater authority - without a direct mandate\nSets their own agenda and builds India-to-global visibility without waiting to be invited\nProven track record of developing tech strategies that drive significant growth and leverage AI to transform customer experiences\nCreates structure and relationships independently - does not need a local peer network or a nearby manager to act\nTakes end-to-end ownership even without controlling every lever\nEducation\nBachelor's degree in Computer Science or a related field (required)\nMaster's degree in Computer Science or a related field (preferred)\nIntuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.","description_format":"text","description_chars":4212,"description_truncated":false,"requirements":{"experience_years_min":18,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Personal Finance Apps & Education","Accounting & Tax Software","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-01T19:43:50Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.475,"p_room":0.36,"age_days":55,"expected_fill_days":31,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/intuit-director-software-engineering","json_url":"https://alion.io/job/intuit-director-software-engineering.json","meta":{"generated_at":"2026-10-12T13:30:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21144,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16628},"rest":"https://alion.io/mcp/rest/get_company?id=16628"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintuit-director-software-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintuit-director-software-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintuit-director-software-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intuit-director-software-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintuit-director-software-engineering"}]}