{"id":1604417,"url":"https://alion.io/job/intuit-senior-design-researcher","title":"Senior Design Researcher","company":{"id":16628,"name":"Intuit","domain":"intuit.com","url":"https://alion.io/company/intuit","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":78,"open_postings":53,"ghost_share":0,"stale_share":0.887,"repost_share":0.019,"time_to_fill_p50_days":41,"computed_at":"2026-11-02T06:13:15Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":132500,"max":179000,"currency":"USD","period":"year","gross":null,"usd_annual":179000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Cursor","optional":false},{"name":"FigJam","optional":false},{"name":"Figma","optional":false},{"name":"QuickBooks","optional":false},{"name":"UserTesting","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-11-02T18:15:39Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"OVERVIEW\nAt Intuit, our mission is powering prosperity around the world. Every day we innovate with our flagship products: TurboTax, QuickBooks, Credit Karma, and Mailchimp. Whether you're a consumer, self-employed, or a small business owner, we're in your corner to help make your dreams of prosperity come true through technology that touches the lives of over 100 million people.\nThe Virtual Expert Platform team uses design and research methods to understand the attitudes, needs, and motivations of consumers, experts, and the partners and accountants who serve small businesses, all in service of our team's goal of connecting people to experts. Our team of passionate design researchers is part of a larger internal design studio that includes product designers, design technologists, service designers, and design ops. We pride ourselves on a collaborative, customer-obsessed culture where designers and researchers feel supported and inspired.\nWe're looking for a Senior Design Researcher who is passionate about our mission, solving complex problems, and advocating for seamless service delivery end-to-end when connecting customers to experts. This role requires comfort with systems-level thinking in a fast-paced, highly collaborative environment, bringing empathy and data together to connect dots strategically.\nHOW YOU WILL LEAD\nGuide product, design, and marketing stakeholders in reframing their questions and assumptions into clear research goals, testable hypotheses, and learning plans. Articulate methodology recommendations and industry best practices to educate teams on quality research.\n\nPlan and conduct a wide range of research projects end-to-end to uncover deep, high-quality insights that contribute to our foundational understanding of our customers, current and future, and lead to clear opportunities for product and marketing innovation.\n\nSynthesize data into clear insights and frameworks that align the team on the most important problems and opportunities. Turn insights into action through collaboration, immersion, recommendations, provocations, and facilitation of ideation sessions.\n\nCoach designers, PMs, and cross-functional partners on conducting their own research, including responsible and effective use of AI, to scale customer empathy and research quality across the team.\n\nBring an outside-in, holistic, end-to-end customer perspective to influence stakeholders and advocate for customer needs. Partner with other data teams and bring in other data sources to develop a holistic, data-backed perspective.\n\nBring a positive, solution-centric, growth mindset. Work independently across multiple stakeholders and workstreams, gaining alignment on priorities, timelines, and trade-offs as necessary.\n\nContribute to the evolution and leveling of the research team's craft and culture, including helping shape team standards for how we use AI in research.\n\nResponsibilities\nAI-augmented research practice:\nExperience integrating AI tools into the research workflow, from study design through synthesis and analysis, with a clear point of view on when AI accelerates the work and when human judgment must lead\n\nAbility to evaluate AI outputs for quality, accuracy, and bias, and to uphold research rigor and ethics whether or not AI is involved\n\nCuriosity about emerging AI-native research methods and a habit of experimenting responsibly\n\nDepth of qualitative research craft:\nDemonstrated ability in designing and leading qualitative research, specifically remote IDIs, concept exploration and evaluation, and usability testing\n\nStrong moderation skills, able to adapt to the flow of conversation and probe to uncover deeper insights\n\nCommitment to ethical, inclusive research practices, from participant recruiting through reporting\n\nValue process and rigor but thrive in a fast-paced environment and bring creative problem solving to research\n\nQualifications\nWHAT YOU'LL BRING\nMinimum of 5 years of experience leading design/UX research projects in a professional environment, preferably in a technology company or consulting firm\n\nA track record of successfully scoping and managing research engagements throughout the human-centered design process in close collaboration with cross-functional stakeholders (marketing, design, product management, customer success, etc.)\n\nExperience with research data collection and analysis platforms (such as UserTesting, Qualtrics, or similar), facilitation tools (such as FigJam, Claude, Cursor), and design tools (such as Figma)\n\nExperience with mixed methods:\nExperience designing quantitative UX studies, experiments, and/or surveys and analyzing the data\n\nAbility to triangulate qualitative findings with survey data, product analytics, and secondary research to build a holistic, data-backed perspective\n\nStrong synthesis and communication skills:\nAbility to translate research data into clear insights, durable frameworks, and actionable recommendations\nStrong storytelling, data visualization, and presentation skills\nComfort presenting findings to leadership and large audiences of key stakeholders\nAlong with your resume, we'd love to see work samples!\nIntuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.\n The expected base pay range for this position is:San Francisco $132,500 - $179,000","description_format":"text","description_chars":5765,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Personal Finance Apps & Education","Accounting & Tax Software","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-01T19:43:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 719 · green card filings: 199","filings_12m":719,"filings_prev_12m":718,"green_card_filings_12m":199,"median_offered_wage_usd":177081,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":306}],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.579,"p_room":0.44,"age_days":42,"expected_fill_days":41,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":179000,"is_top_pay":false},"html_url":"https://alion.io/job/intuit-senior-design-researcher","json_url":"https://alion.io/job/intuit-senior-design-researcher.json","meta":{"generated_at":"2026-11-02T21:04:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29506,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16628},"rest":"https://alion.io/mcp/rest/get_company?id=16628"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintuit-senior-design-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintuit-senior-design-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintuit-senior-design-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intuit-senior-design-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintuit-senior-design-researcher"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1604417}},{"tool":"search_jobs","arguments":{"company":"intuit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1604417},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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