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Salary
$34k – $93k per year (Estimated)
Location
In office (Tokyo)
Seniority
Middle · 3+ years exp
Overview
Company
Impact
Profile match
Intuitive Surgical is an American medical device company founded in 1995 that created the market for robotic-assisted soft tissue surgery with its da Vinci systems. A surgeon works from a console controlling instruments mounted on robotic arms, and the company earns most of its revenue not from the systems themselves but from the instruments and accessories consumed in every procedure and from service contracts on the installed base. Headquartered in Sunnyvale and listed on Nasdaq, it has expanded into lung biopsy with the Ion catheter platform and reports procedure volumes as its primary growth measure.

Primary Function of Position:

The Safety Control Specialist is responsible to insure timely post-marketing filings (GVP) and complaint

handling filings. Maintain post marketing and complaint handling documentation with necessary filings

and communications to appropriate parties. Communicate with government / regulatory agencies on a

local basis. Support the quality management activity in cooperation with QA team. Prepare and

maintain SOP for post-marketing filing, complaint handling and quality management.

Roles and Responsibilities:

 Preparation and implementation of GVP in compliance with Japanese PAL.

 Collection and first reviewer of local and overseas post-marketing safety information.

 Complaint handling management for filings and prepare the customer letter.

 Communication with head office on complaint cases for preparation of customer letter.

 Support quality management activity and work with QA team to maintain the appropriate quality management system.

 Prepare and maintain the appropriate SOP for post-marketing filing, complaint handling and quality management in a timely manner.

 Continuous improvement and management of the safety/quality assurance process in accordance with Intuitive Surgical Product Development Process.

 Work directly with regulatory agencies on safety/quality issues and submissions.

 Documentation of Package Insert and PMDA web maintenance of Package Insert

Skill/Job Requirements:

 Educated and trained for post-marketing and/or quality management duties.

 Excellent ability to work in cross-functional environments.

 Strong verbal and written communication skills, proven ability to translate technical documentation into effective regulatory documents.

 3-5 years’ Experience working directly with the MHLW and other governmental agencies on Post marketing matters and/or Quality assurance matters.

 Friendly, positive attitude which fosters cooperation.

 Careful documentation of every step in a field action.

 Careful follow up of information sent to users and regulatory agencies.

 Understanding of Japan and international regulations regarding medical device safety / quality management.

当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。

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