{"id":923895,"url":"https://alion.io/job/intuitive-surgical-digital-sales-representative-5","title":"Digital Sales Representative","company":{"id":3128,"name":"Intuitive Surgical","domain":"intuitive.com","url":"https://alion.io/company/intuitive","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":63,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":["JP"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-15T04:13:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-09T10:44:03Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.\nAs a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.\nIntuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.\nPassionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.\nJoin a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.\n Primary Function of Position\nThe Digital Solutions Representative (DSR) will focus on the execution of current and future digital strategies. The DSR will work to expand the footprint and adoption of Intuitive’s digital portfolio by selling digital products to targeted customers, driving adoption and ensuring the surgeons are taught how to access and use the technology. The DSR will serve as the liaison between internal teams and the customer, providing surgeon feedback, ensuring ease of use for the surgeon through thorough training and sharing leads with other teams. The DSR will collaborate cross-functionally to target, drive product utilization, and support customers in new and existing accounts. Collaborating with cross-functional teams is essential to excel and provide an easy-to-use solution with the goal of driving product use from clinical care team and surgeons.\nEssential Job Duties\nConsult with customers and understand their needs. Collaborate with sales, Digital\nNetworking team to drive adoption of digital portfolio with surgeons.\nDrive adoption and utilization of digital solutions through targeting, customer support, and\ncontinuous consultation and thorough training on functionality and benefit.\nDrive continuous expansion and development of the digital user base by working with key\nsurgeon thought leaders and other key customers to develop a qualified lead funnel.\nPartner with Key Account, Clinical and Capital teams to identify digital solution leads and\ndevelop targeted customer strategy.\nEngage with prospective customers via video meeting, email, and in person where\napplicable to understand their needs and communicate the value of our digital solutions.\nIn-person meetings may be required as needed.\nEffectively collaborate with cross-functional teams in the corporate office to understand\nassigned business and needs.\nPartner with Sales and Marketing to ensure success of regional and virtual market\ndevelopment events, trade shows, and other industry activities.\nDevelop KOL’s for digital portfolio.\nAchieve quarterly and yearly sales and adoption goals.\nUse Salesforce.com to organize activities, manage pipeline and report territory progress.\nResponsibly manage administrative tasks; reporting, outcomes of support activities,\nsubmission of expense reports, etc.\nSupport product demonstrations & attend cases as needed\nto drive adoption and train surgeons for utilization.\nAbility to manage large pipeline, territory of surgeon\ntargets.\nBecome subject matter expert with the ability to adapt to new features/innovation.\nHelp drive processes/approaches to improve internal team operations.\nGather and funnel customer feedback to engineering to drive product improvement.\nRequired Skills and Experience\nMinimum 2 years of experience in a business development role in the medical field\nProven experience with cross-functional collaboration\nDemonstrated success with influencing customers and leadership via phone and video\nmeeting\nAbility to communicate and present ideas clearly to internal teams and customer-facing\nstakeholders (surgeons, nurse managers, hospital C-suite leadership)\nExcellent communication skills, both written and verbal\nCarry self-directed approach to meet project/team goals with minimal supervision\nAbility to work independently remotely with some in person sales activities\nSelf-led with ability to navigate complex sales scenarios\nGreat time management and a detailed organization approach in a fast-paced\nenvironment\nRequired Education and Training\nBachelor's degree or equivalent experience required\nPreferred Skills and Experience\nUnderstands the basics of HL7, PACS (picture archival and communications), DICOM,\nEPIC interfaces, etc.\nExperience working in hospital operating room environments preferred\nExperience in training physicians preferred\n当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。\nこの職位は、業務上のニーズや、採用候補者の経験、知識、技能に応じて、ここに記載されている職務レベルと異なるレベルで採用される場合があります。\n報酬は、主に採用された職務レベルと候補者の資格に基づき、適用される法律に従って決定されます。","description_format":"text","description_chars":5443,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Japanese","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical & Healthcare Robotics"],"lifecycle":[{"event":"open","at":"2026-09-15T04:22:00Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long 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