Senior Engineering Technician

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion -have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

This position will be responsible for supporting the Manufacturing Engineering team, which includes upgrade, troubleshooting, repair, test, and calibration. This also requires system technical depth, experience, and independent decision making, and demonstrates competency to perform the duties of a Senior Engineering technician. Ability to coordinate system repairs with other engineering disciplines to limit down time.

Candidates must be highly motivated with a strong sense of shared responsibility and shared reward is required as well as a commitment to high product quality.

Roles and Responsibilities:

• Coordinate activities with engineers and line supervisors to make sure that each system is in good working order.

• Perform quick triage of the issue and recommend best course of action to limit downtime.
• Perform simple reworks on the spot (cable crimping, solder components, tap threads, clean optics, adjust alignments etc.).
• Document all activities in support for our formal records.
• Order parts and assemble/bring up duplicate fixtures for production.

• Assist or execute engineering level tests and collect data to support design of experiment activities or characterize an assembly.
• Assist with parts order, build, and modification of development fixtures for evaluation.
• Generate or assist on the implementation of Engineering Change orders.
• Follows all corporate, safety, SOP, DOP procedures and regulations.
• Understands problems, areas of risk, and areas for improvement within work unit, including the processes and procedures.
• Perform other engineering technician duties as needed.

Skill/Job Requirements:

• Significant experience with wiring diagrams, schematics, assembly drawings, fab drawings, mechanical drawings.
• Ability to perform complex technical issues on various electrical/electro-mechanical assemblies.
• Working knowledge of computers, word processing and spreadsheet applications for documentation and data presentation.
• Ability to read, modify, and execute test scripts use for debug
• Ability to learn quickly and adapt to variety of technologies that allow effective troubleshooting. Examples: Digital and Analog Electronics components, optical components, servo components, machined parts, sheet metal parts, cable assemblies.
• Good communication skills, verbal and written, to be able to partner effectively with production techs, supervisors, training department as well as Manufacturing/Design/Test Engineers.
• Proven ability to work well in team environment
• Experience with JIRA, Agile, and SAP or equivalent tools
• Effectively use of troubleshooting and measurement equipment like oscilloscopes, multimeters, function generators, custom test platforms.
• Document findings of investigation in quality notifications which are part of official Device History Records.
• Electronic and Mechanical assembly skills (Examples: soldering, crimping, box build, fiber handling, optical component handling, cable routing, and use of RTV/epoxy).

Education/Experience:

• AS degree, trade school, military technical training. B.S. EE/Comp E or equivalent is preferred.
• A minimum of eight years of troubleshooting experience, or equivalent combination of education and experience

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.