{"id":3631907,"url":"https://alion.io/job/intxis-client-implementation-lead","title":"Client Implementation Lead","company":{"id":2162263,"name":"Intxis","domain":"intxis.com","url":"https://alion.io/company/intxis","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-12T17:56:04Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":70},"description":"About INTX\nINTX is a modern (Re)insurance Operating System built for specialty P&C reinsurers, carriers, MGAs and captives. We unify policy, billing, claims, reinsurance, and reporting into a single configurable platform, eliminating the cost and complexity of legacy core systems. Our platform handles complex insurance and reinsurance workflows through flexible, rules-driven configuration, enabling organizations to streamline operations, optimize financial control, and gain real-time visibility across their business using AI to enhance these rules-driven processes.\nBuilt by experienced insurance and reinsurance operators, INTX supports clients across North America, Europe, Bermuda, and other global markets. As we continue to scale, we are strategically bringing key capabilities in-house to drive consistency, speed, and delivery quality across every engagement.\n Role Overview\nWe are seeking a Client Implementation Lead to run client implementations from requirements gathering through go-live. You will work directly with company leadership and serve as the bridge between clients and our engineering teams.\nThis role is uniquely positioned at the intersection of delivery and business development - meaning you will travel not only for client workshops and go-lives, but also to industry conferences, tradeshows, and partner events where INTX builds relationships and accelerates growth.\nBecause INTX is growing quickly, there is clear upward mobility, including:\nImplementation Team Lead \nDelivery / Client Success \nSales / Partnerships (BD support, demos, events) \nClient & Requirements \nLead discovery sessions with clients to capture workflows, rules, and integration needs \nTranslate business needs into functional specs and configuration instructions \nDocument processes, data requirements, and system behaviors \nImplementation & Delivery \nOwn projects from kickoff through go-live, tracking status, risks, and dependencies \nSupport configuration, testing, and UAT with client stakeholders \nManage cutover planning, go-live readiness, and hypercare support \nContribute to internal playbooks, templates, and delivery standards \nCross-Functional & BD Support\nWork directly with leadership, engineering, and product stakeholders \nCoordinate with external partners (vendors, consultants, actuarial groups) \nTravel for client meetings, tradeshows, and conferences to support sales conversations \nWho Thrives Here\nPeople who:\nEnjoy client-facing work and solutioning \nWant visibility and influence in a growing company \nExecute well without rigid process \nWant options to grow into leadership or sales/BD roles \nWhy INTX\nBe part of a company redefining how insurance software is built and delivered \nWork directly with experienced industry operators, not layers of management \nAccelerate your career through exposure to clients, partners, and executives \nSee the immediate impact of your work in real implementations and product evolution \nTravel to major industry conferences and meet MGAs, carriers, reinsurers, and consultants \nCompetitive compensation with room to grow as the company scales \nRequirements\nMust Haves\nBachelor's degree (Business, Finance, MIS, or related field) \n2-3 years of professional experience in a Client Implementation Lead or similar role \nProficiency with Microsoft Office (Word, Excel, PowerPoint) \nExperience coordinating and support projects in a client-facing role \nWillingness to travel up to 20% \nNice to Haves \nExperience with property and casualty (P&C) insurance \nExperience working with software development or IT teams \nExperience in insurance, fintech, or consulting industries \nExperience with Microsoft Azure \nProfessional certifications (e.g., CBAP, PMP, CSM) \nBenefits\nINTX offers a comprehensive benefits program for eligible employees and their qualified dependents, which include medical, dental, and vision coverage, a 401(k) retirement savings plan, and generous paid time off 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