{"id":809751,"url":"https://alion.io/job/invertbio-implementation-manager","title":"Implementation Manager","company":{"id":679613,"name":"Invert","domain":"invertbio.com","url":"https://alion.io/company/invertbio","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"European time zones","utc_offset_min":0,"utc_offset_max":2},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":243000,"period":"year","method":"role_country_seniority_unknown","sample_n":4589},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LIMS","optional":false},{"name":"Bioreactors","optional":true}],"status":"live","first_seen_at":"2026-05-19T15:53:35Z","employer_posted_date":"2026-05-19","last_verified_at":"2026-10-28T21:10:55Z","board_verified":true,"closed_at":null,"days_open":162,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":161},"description":"What we're building\nDrug development is one of the most data-intensive endeavors in history, yet scientists spend more time finding and cleaning data than using it. Bioprocess data is high-frequency, multi-source, and scattered across systems that rarely talk to each other. We make it usable, and our AI agent lets scientists query their full experimental history, catch deviations in real time, and inform million-dollar manufacturing decisions.\nThis is a place for builders - people who want to own hard problems, ship fast, and work with others who hold themselves to a high bar.\nThe role\nYou'll be Invert's first Implementation Manager and a founding member of the CX team. You own customer rollouts end-to-end: requirements and solution design, configuration and integrations, testing, UAT, and user onboarding. Our customers' environments are complex, and you're the person translating their workflows into a working Invert deployment.\nOnce customers are live, you stay with them - driving adoption, surfacing expansion, advocating internally, and making sure they keep realizing value.\nWhat you'll do\nOwn implementations from kickoff to go-live: scope, timeline, quality, across customer and Invert teams\n\nLead requirements and design workshops with scientists and IT; translate bioprocess workflows into Invert deployments\n\nPartner with Engineering on integrations; prototype and oversee delivery where needed\n\nRun UAT, train users, and act as trusted advisor through go-live and beyond\n\nOwn live accounts: usage health, adoption, renewal posture. Use usage data to find patterns, risks, and expansion\n\nRun business reviews that tie Invert usage to the customer's process development and manufacturing goals\n\nBe the voice of the customer to Product and Engineering\n\nWhat you'll bring\n5-7 years in implementation, customer success, or account management at a B2B SaaS company\n\nScientific or regulated-industry SaaS background - bioprocess, LIMS, lab informatics, manufacturing data, or similar. Bioprocess fluency is a plus; willingness to go deep on it fast is required.\n\nComfort with the technical layer: APIs, data schemas, historians, bioreactor data systems, cloud data infrastructure\n\nTrack record running multi-stakeholder implementations end-to-end\n\nB.S. in a STEM field\n\nThe package\nCompetitive salary, meaningful equity, full benefits\n\nFully remote, US and European time zones\n\nFrequent team off-sites\n\nUnlimited PTO","description_format":"text","description_chars":2434,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Synthetic Biology","Bioprocessing"],"lifecycle":[{"event":"open","at":"2026-09-12T09:59:21Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.191,"p_room":0.28,"age_days":161,"expected_fill_days":12,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/invertbio-implementation-manager","json_url":"https://alion.io/job/invertbio-implementation-manager.json","meta":{"generated_at":"2026-10-28T22:59:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31396,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679613},"rest":"https://alion.io/mcp/rest/get_company?id=679613"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finvertbio-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finvertbio-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finvertbio-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/invertbio-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finvertbio-implementation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":809751}},{"tool":"search_jobs","arguments":{"company":"invertbio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":809751},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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