{"id":1686513,"url":"https://alion.io/job/investorcom-it-operations-principal-engineer","title":"IT Operations Principal Engineer","company":{"id":1397115,"name":"Investor Com","domain":"investorcom.ca","url":"https://alion.io/company/investorcom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"SOC 2","optional":false},{"name":"Windows","optional":false},{"name":"Agile","optional":true},{"name":"Bicep","optional":true},{"name":"CI/CD","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-07-09T00:00:00Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-10-21T19:56:11Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":105},"description":"Company Overview:\nInvestorCOM is a leading provider of compliance technology for the wealth management industry, helping firms drive compliant growth through retirement and rollover solutions. Our platform enables financial institutions to navigate complex regulatory requirements while improving client outcomes, operational efficiency, and advisor productivity.\nAs a remote-first organization, we are building a modern, high-performing team focused on delivering secure, scalable solutions that support the evolving needs of wealth and retirement markets.\nJob Overview:\nInvestorCOM is seeking an IT Operations Principal Engineerto provide technical leadership for the infrastructure, operational platform, and cloud services that power InvestorCOM's products and business operations.\nThis is a senior, hands-on engineering role responsible for designing, improving, and evolving the operational systems that support InvestorCOM's products, people, and customers. Working closely with Engineering leadership, you'll help establish technical standards, improve operational maturity, strengthen our security posture, and enable reliable, scalable platform operations.\nThis role leads through technical expertise, mentorship, and influence rather than formal people management.\nSuccess in this role means improving the reliability, scalability, and operational maturity of our cloud infrastructure while enabling engineering teams to move faster through better tooling, automation, and operational excellence. You'll serve as the organization's senior technical authority for IT operations and infrastructure engineering, partnering closely with Engineering leadership to shape the long-term direction of our operational platform.\nWhat you’ll do\nIT Operations & Platform Reliability\nDesign, standardize, and continuously improve operational processes that support reliable and secure platform operations\nLead technical resolution of complex infrastructure and operational issues\nMonitor platform health, availability, and performance, identifying opportunities to improve reliability\nDevelop standards, documentation, and operational runbooks that improve consistency and resiliency\nCloud Infrastructure & Automation\nDesign and evolve Azure-based infrastructure to improve scalability, resiliency, and operational efficiency.\nChampion infrastructure automation through Infrastructure-as-Code and modern operational practices.\nDefine and continually improve observability across infrastructure through monitoring, logging, alerting, and telemetry.\nIdentify opportunities to simplify operations through automation and AI-assisted tooling\nSecurity Operations & Compliance\nPartner with Engineering leadership to maintain InvestorCOM's SOC 2 Type 2 operational controls\nImprove operational security practices including identity management, vulnerability management, logging, monitoring, and secure operational standards\nSupport business continuity and disaster recovery planning and testing\nContribute technical expertise during audits, client security reviews, and compliance initiatives\nTechnical Leadership\nEstablish operational engineering standards and best practices\nMentor engineers by sharing operational expertise, establishing standards, and raising the bar for operational excellence\nAct as the technical escalation point for complex operational issues\nDrive continuous improvement across infrastructure, tooling, automation, and operational practices\nFoster a culture of operational excellence by sharing knowledge, establishing best practices, and helping engineers solve complex operational challenges\nOperational Improvement\nEvaluate and introduce technologies, tooling, and automation that improve scalability, operational maturity, and long-term efficiency while reducing technical risk\nChampion automation-first approaches to repetitive operational work\nContinuously improve documentation, processes, and operational maturity across the organization\nEvaluate technology solutions and make recommendations that balance scalability, operational simplicity, cost, and long-term maintainability\nWhat you’ll bring\nRequired\n8+ years of experience in Infrastructure Engineering, Cloud Operations, Site Reliability Engineering, or IT Operations, with demonstrated experience leading complex technical initiatives\nStrong experience designing and administering Azure cloud environments, including networking, identity, monitoring, and security services.\nExperience with monitoring, logging, observability, and operational tooling\nStrong understanding of Windows environments, networking fundamentals, identity management, and security best practices\nExperience supporting compliance-focused environments such as SOC 2\nStrong troubleshooting and problem-solving skills\nExcellent documentation and communication skills\nNice to have\nExperience with Infrastructure-as-Code (Terraform, Bicep, ARM, or similar)\nExperience with scripting or automation (PowerShell, Bash, Python, etc.)\nExperience with CI/CD pipelines and DevOps practices\nExperience supporting SaaS platforms\nFamiliarity with Agile or EOS operating environments\nExperience leveraging AI tools to improve operational efficiency\nHow you'll work\nOperate with a high degree of ownership and autonomy in a remote-first environment\nCollaborate openly across Engineering, Product, and Operations to solve complex technical challenges\nLead through technical excellence, mentorship, and influence rather than formal authority\nContinuously improve reliability, scalability, and operational maturity through practical, hands-on engineering\nWhy Join InvestorCOM?\nShape the operational foundation of a growing SaaS platform serving leading wealth management firms across North America\nServe as the technical authority for cloud infrastructure, operational engineering, and platform reliability\nIntroduce modern engineering practices, automation, and cloud technologies that will influence the organization for years to come\nJoin a collaborative, remote-first organization that values ownership, continuous improvement, and engineering excellence\nCompetitive compensation and comprehensive benefits\nCompensation & Location\nLocation:Remote (Ontario)\nSalary Range:$125k-$150k\nComprehensive benefits package.\nThink you have what it takes, but not sure you check every box? Please apply to the role anyway. We’d love to talk and determine together whether you could be a great fit! At InvestorCOM, the differences that make each of us who we are, the perspectives that help define how we think and work, and our individually unique experiences help us drive innovation, both in and outside of the company. We build teams where everyone feels empowered to bring their whole and authentic selves to work. We strongly encourage all qualified candidates to apply, regardless of race, religion, gender, sexual orientation, age, origin, or disability.","description_format":"text","description_chars":6887,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T10:28:46Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.378,"p_room":0.28,"age_days":105,"expected_fill_days":27,"reasons":["conf:10","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/investorcom-it-operations-principal-engineer","json_url":"https://alion.io/job/investorcom-it-operations-principal-engineer.json","meta":{"generated_at":"2026-10-22T11:21:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9232,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1397115},"rest":"https://alion.io/mcp/rest/get_company?id=1397115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finvestorcom-it-operations-principal-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finvestorcom-it-operations-principal-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finvestorcom-it-operations-principal-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/investorcom-it-operations-principal-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finvestorcom-it-operations-principal-engineer"}]}