{"id":161864,"url":"https://alion.io/job/invoicecloud-product-manager-insurance-vertical","title":"Product Manager (Insurance Vertical)","company":{"id":37427,"name":"InvoiceCloud","domain":"invoicecloud.net","url":"https://alion.io/company/invoicecloud","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":18,"ghost_share":0.111,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":92,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Looker","optional":false},{"name":"Snowflake","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-28T15:10:56Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-19T15:43:42Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":51},"description":"About InvoiceCloud: \nInvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. \nJob Details\nInvoiceCloud is seeking an experienced Product Manager to drive execution and growth across our insurance vertical. This role is responsible for deeply understanding insurance biller and payer needs, defining clear business requirements, and ensuring solutions reflect evolving market demands. The Product Manager owns day-to-day roadmap execution and acts as the primary subject matter expert for insurance payment workflows.\nThe Product Manager serves as a key product representative across Engineering, Integrations, Implementations, Customer Success, Sales, and Product Marketing. This role shapes roadmap priorities, champions customer launches, and drives cross-functional alignment around product direction and measurable business outcomes across insurance payment workflows.\nSuccess Profile\nAt InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.\nOwnership\nOwns and prioritizes the Insurance product backlog, ensuring prioritization is clear, defensible, and tied directly to insurance biller outcomes and InvoiceCloud business goals.\nMaintains and communicates the Insurance roadmap, keeping Engineering, Design, and GTM teams aligned on prioritization rationale, sequencing decisions, and expected outcomes.\nWrites clear, actionable user stories, epics, and acceptance criteria that guide Engineering and UX delivery.\nEnsures product documentation, requirements, and internal inputs reduce rework and support efficient execution.\nMentors and guides product managers and cross-functional partners, raising overall product discipline, discovery quality, and delivery consistency across the insurance vertical.\nDrives Efficiency\nPartners closely with Engineering, UX, and cross-functional teams to streamline delivery and reduce cycle time.\nStrengthens operational readiness by ensuring teams have clarity, assets, and context required to execute effectively.\nUses structured requirements, acceptance criteria, and workflow documentation to improve predictability and quality.\nSupports customer launches by aligning product readiness with implementation, integration, and enablement needs.\nResults Driven\nDefines and tracks success metrics to evaluate feature impact, workflow improvements, and customer outcomes.\nMonitors adoption, performance, and customer feedback to inform prioritization and roadmap adjustments.\nUses analytics and data to evaluate whether delivered solutions meet intended business and user goals.\nEnsures product decisions translate into measurable improvements in insurance payment experiences, and brings clear, data-backed performance summaries and recommendations to inform vertical strategy and roadmap investment decisions.\nInnovative\nServes as the Voice of the Customer by gathering insights through interviews, workflow reviews, research, and data analysis.\nUses experimentation, analytics, surveys, and usability studies to validate opportunities and iterate quickly.\nSurfaces emerging insurance-specific market opportunities and workflow challenges, bringing well-researched recommendations to the team and partnering with Engineering and UX to build differentiated solutions.\nLeverages GenAI to accelerate user story creation, analyze customer feedback at scale, and surface actionable insights.\nMonitors emerging trends in insurance, payments, and digital adoption to inform long-term product direction.\nRequirements\n6+ years of insurance or vertical SaaS product management experience with direct ownership of a product area, vertical, or payment workflow\nExperience in insurance, payments, EBPP, or operationally complex B2B SaaS environments; deep familiarity with insurance biller and payer workflows is a strong plus\nExperience using product analytics (Pendo, Amplitude, Mixpanel, or equivalent) and data tools (Snowflake, Tableau, Looker, or equivalent) to inform prioritization and evaluate outcomes\nActive, daily fluency with AI tools in your product work - you already use them for research, drafting, and synthesis and can describe specifically how\nExcellent written and verbal communication skills, with the ability to articulate priorities and execution detail clearly to Engineering, UX, Customer Success, and cross-functional partners\nDemonstrated ownership mindset with strong attention to detail and commitment to product excellence\nExperience managing a backlog and collaborating with Engineering and Design leads; strong written communication - your specs, briefs, and stakeholder updates are clear and don’t require a follow-up meeting to interpret\nDemonstrated track record of shipping capabilities that drove measurable adoption and customer outcomes; you can tell the story of what you shipped, what you measured, and what happened\nFamiliarity with Jira, Confluence, and Agile delivery environments\nBachelor’s degree in Computer Science, Engineering, Business, or a related field; advanced degree preferred\nBenefits\nWe offer a competitive benefits program including:\nMedical, dental, vision, life & disability insurance\n401(k) plan with company match\nFlexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays\nMental health resources\nPaid parental leave & Backup Care\nTuition reimbursement\nEmployee Resource Groups (ERGs)\nBase salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. \nBase Compensation Range\n$130,000—$145,000 USD\nInvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.\nThis commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.\nIf you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact .\nClick here to review InvoiceCloud’s Job Applicant Privacy Policy.\nFor recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. 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