{"id":3605997,"url":"https://alion.io/job/ioco-systems-analyst","title":"Systems Analyst","company":{"id":57386,"name":"iOCO","domain":"ioco.tech","url":"https://alion.io/company/ioco","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.556,"repost_share":0.111,"time_to_fill_p50_days":20,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Kanban","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-02T11:57:39Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-02T21:20:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Are you an aspiring Systems Analyst with a passion for technology, analytical problem-solving and driving operational excellence? This is an exciting opportunity to apply your IT knowledge and develop expertise in Software Asset Management (SAM), software licensing and IT asset lifecycle management. You will play a key role in managing software assets, overseeing procurement and licence administration, maintaining accurate inventories, monitoring contractual compliance and supporting software audits. If you have strong analytical, organisational and communication skills, a keen eye for detail and a commitment to exceptional client service, this opportunity offers an excellent platform to grow your career in systems analysis and IT asset management.\n What you'll do:\nAdministration of Software Asset Management lifecycle\nDetermination of Requirements\nProcurement\nLicense Receipt\nInstallation (support staff instruction)\nUsage Control\nManaging and balancing of inventories\nRe-use of software or recycling (end of life)\nAct as a channel between SAM tools, processes, and technology with other business units to provide pre-emptive allocation and accurate updates to the Asset Repositor\nMaintain all software licenses and subscriptions, ensure contractual compliance, perform license reconciliation, true-up processes, and all internal and external software licensing audits\nMaintain proper implementation of SAM policies, processes, and procedures for effective software lifecycle management\nMaintain software assets in compliance with legislative requirements and standards from acquisition to disposal (e.g., Lifecycle Management)\nWork with stakeholders on audits of all IT software and enforces processes and procedures to ensure accuracy\nEnsure operations delivered to SLA and maintained as per best practice guidelines\nManage the software assets (Internal Processes and Procedures)\nEnsure compliance with SOX/MICS Controls\nIdentify and implement improvement opportunities\nMake recommendations to improve client service and fair treatment of clients within area of responsibility\nParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service\nEnsure that license management activities are clearly expressed on Kanban Boards and are visible and transparent, and understood by the license management team members and rest of SIAM team members\nManage the priority of the license management backlog, including dependencies between teams, with feedback from the license management team and constant input from customers and stakeholders\nMeeting with stakeholders and managing their expectations to ensure clear and transparent understanding of the license requirements, timelines, decisions, and outcomes for the respective business needs\nProducing accurate and timely reporting of license management compliance status for the Africa Zone license estate\nAnalyzing license management risks and issues and ensuring effective mitigation thereof\nAlign deliverables to the business requirement outcome\nOversee the main license management documentation, processes, single point of storage (e.g., SharePoint etc.)\nAssist in improving the entire cross-functional team’s communication and coordination\nServe as a valuable communication hub for cross-functional teams.\nFocus on the strategic questions of “How”, “When’ and “Why” to help improve the decision-making processes for everyone that works on each of the license management activities\n Your Expertise:\n2 - 5 years of experience in IT Support\nInternship or junior role in IT asset management, procurement, or licensing.\nExposure to software licensing basics and common licensing models (e.g., subscription, perpetual).\nFamiliarity with spreadsheets and basic software tracking tools.\nSome understanding of IT or procurement processes\n Qualifications:\nQualification Essential CompetencySenior Certificate\nCertificate/Degree in Computer Science\nNational Diploma: Information Technology\nA+ and N+\n\nQualifications preferredCertified Software Asset Manager (CSAM) - IAITAM\nCertified IT Asset Manager (CITAM) - IAITA\nMicrosoft Certified: Azure Administrator Associate (if managing Microsoft licensing)\nITIL Foundation Certification\nFlexera Certified Professional (if using Flexera tools)\nServiceNow Software Asset Management Certification\nCertified in Governance of Enterprise IT (CGEIT) - ISACA\n\n Technical Skills:Software Asset Management (SAM) ToolsFlexer\nServiceNow SAM\nSnow License Manager\nBMC Helix Discovery\nIvanti IT Asset Management\n\nLicense and Contract ManagementUnderstanding of licensing models (e.g., subscription, perpetual, user/device-based)\nFamiliarity with EULAs, vendor contracts, and compliance terms (e.g., Microsoft, Oracle, Adobe)\n\nData Analysis & ReportingExcel (pivot tables, VLOOKUP, macros)\nPower BI or Tableau (for dashboards/visualizations)\nSQL (basic querying for asset/license data analysis)\n\nIT Service Management (ITSM) ToolsServiceNow\nBMC Remedy\nCherwell\n\nConfiguration Management Databases (CMDB)Maintaining software inventory and asset records\nIntegration of CMDB with SAM tools\n\nEnterprise Resource Planning (ERP) & Procurement ToolsSAP\nOracle Procurement Cloud\n\n Soft Skills:\nAttention to Detail - Ensures accuracy in tracking licenses, interpreting agreements, and maintaining compliance records.\nAnalytical Thinking - Evaluates software usage data to identify trends, risks, and cost-saving opportunities.\nCommunication Skills - Clearly conveys information to vendors, IT teams, procurement, and management\nProblem-Solving - Resolves licensing issues, discrepancies, or non-compliance risks quickly and effectively.\nOrganizational Skills - Manages multiple software licenses, audits, and renewal timelines without error.\nCollaboration - Works across departments (e.g., legal, IT, procurement) to align licensing with business needs.\nAdaptability - Responds to evolving licensing models, software tools, and compliance requirements.\nNegotiation Skills - Assists in vendor discussions to ensure favourable terms and cost-effective licensing.\nEthical Judgment - Upholds licensing compliance and handles sensitive data with integrity.\nTime Management - Prioritizes tasks efficiently to meet deadlines, especially during audits or renewals.\nOther information applicable to the opportunity:\nContract position\nLocation: Sandton\nWork environment: Onsite (open plan office)\nWhy work for us?\nIf the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.\nYou've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.\nAt our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.\niOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. 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