{"id":1766822,"url":"https://alion.io/job/ioco-technician-2","title":"Technician","company":{"id":57386,"name":"iOCO","domain":"ioco.tech","url":"https://alion.io/company/ioco","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-11T23:22:47Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Software and Hardware implementation and support to Customers sites that include Electronic Security and Safety Systems, Building Managing Systems, as well as Workforce Management Solutions as per agreement and the relevant South African National Standards. Technician will be responsible for compliance on Project and SLA commitments as per contractual agreements.What you'll do:\nEnsure all required equipment, tools, PPE, documentation and incidentals are available, prepared, and in working order to execute work on-site\nAssist Project Manager / Service Manager on all relevant tasks as instructed.\nProject executionAdhere to timelines and standards for implementation to ensure the task is done within the quoted time of the project.\nAllocating stock used on customer-to-customer contract and complete/update hand-over to service documentation.\nPreparation of all relevant stock acquired for projects prior to installation.\nEnsure all relevant stock, consumables are booked to projects / call\nAcquire delivery note /acceptance certificate after installation has been completed.\nMake sure that faulty stock from customer is booked in for repairs and removed from account/project\nAllocating correct stock numbers to calls/projects for efficient and fast invoicing purposes\n\nSupport on all hardware/software installed on all sites.\nEnsure related project documentation for implementation/maintenance/service has been completed\nEnsure that the project/incident/ticket system has been updated accordingly to ensure tracking is in place for all tasks as logged.\nInstallations:Execution and coordinating all work on-site for installation by making sure that stakeholders are fully aware and informed of the requirements as well as deadlines.\nEnsure commissioning and testing of all hardware and software applicable to site/project.\nCompile “As Build” documentation with photo’s and “Handover to Service” documentation for all works\n\nMaintenance:Ensure that hardware / software maintenance is scheduled and performed on all relevant equipment/systems with full commissioning and testing,\nEnsure all OEM recommendations are adhered to\nEnsure relevant SBT and South African National Standards are adhered to.\nEnsure accurate and up to date documentation to provide proof of the services rendered are completed after every task conclusion.\n\nEnsure Quality inspection and Housekeeping during / after installation / maintenance\nEnsure timeous escalation and communication to Project Manager on a continuous basis, with constant information to the Project manager/Service Manager to ensure SBT and customers are kept updated on any project/request/tickets or issues being experienced.\nOccupational Health and safety duties that the engineer might be appointed to carry out on site\nTimesheets/ Documentation/ Reporting must be concluded daily\nVehicle log sheets must be supplied weekly\nTraining must be attended on a regular and scheduled basis\nAdherence to all group Policies, Standards, Procedures and Guidelines (PSPG’s)\nAssist colleagues on an “As and When” basis. (This could involve technical advice, workload assistance, training, general support, or any other task as instructed\nManage all Project / Service / Contracting Resources to ensure an effective Service/Installation/ Maintenance/Project conclusion\n Your Expertise:Function related hands-on experience: minimum 5 Years\nStructured and methodical execution with knowledge of fault finding and root cause analysis\nWorking under pressure and with constant deadlines\nGeneral Market Knowledge - Understanding high demand of Customer Service\nCommunication - Ability to communicate efficiently to customers as well as co-workers on fault statuses.\nSelf-Starter and Motivated - Driven by the need to succeed\nLow Voltage Wiring Standards for installations as it pertains to installation and mechanical protection of equipment and cabling (Sans 10142-1)\nElectronic Skills - Low Current Power, monitoring circuits, relays.\nNetworking Skills (N+ will be beneficial)\nAccess Control Skills\nCCTV Skills\nBuilding Management Systems\nElectronic Security and Safety Systems\nPC skills - MS Excel, MS Word, MS Outlook, MS Teams, MS SharePoint, and Internet.\nSoftware installation skills.\nFor Fire -Experience in servicing/installing HW / SW supplied by Carrier Fire and Security, Honeywell, Technoswitch and various gaseous extinguishant suppliers\nCause and effect programming of fire alarm panels\n\n Qualifications:Essential Qualifications:Gr 12 or equivalent College diploma or Relevant Experience and Courses.\nDIP Electronic/Electrical Engineering (LC)\nPSIRA Certification - C\nSAQCC Registration: Fire Detection Commissioner/Serviceman and Gas Suppression Commissioner/Serviceman\n\nPreferred Qualifications:SBT Access Control (WFM)\nAlarm Systems\nCCTV - Hikvision, Bosch, Milestone, etc.\nAccess Control - Impro, Gallagher ZK, IDECO/IDEMIA, etcFor Fire Technicians, the following: -Fire - Ziton ZP2, Ziton ZP3 Technoswitch, etc.\nAdvanced Range and Conventional Detection Systems\n\nBasic Electronics.\nNetwork\nOther information applicable to the opportunity:\nPermanent position\nLocation: Johannesburg or Pretoria\nWhy work for us?\nWant to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.\nYou will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.\nOur culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.\nBy joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.\niOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.","description_format":"text","description_chars":6261,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T14:14:15Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.811,"p_room":0.75,"age_days":29,"expected_fill_days":40,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/ioco-technician-2","json_url":"https://alion.io/job/ioco-technician-2.json","meta":{"generated_at":"2026-10-12T00:52:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":717,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57386},"rest":"https://alion.io/mcp/rest/get_company?id=57386"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fioco-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fioco-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fioco-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ioco-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fioco-technician-2"}]}