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Salary
≈ $16k – $38k per year (Estimated)
Location
In office (Bengaluru)
Experience
7+ years exp
Employment
Full-Time

First seen by Alion on Oct 9, 2026.

Overview
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iPivot is an IT services company that delivers SAP services to clients. Its job advert seeks an SAP Basis manager to lead end-to-end service delivery across a complex SAP landscape, with client engagement and operational ownership. The company is based in Bengaluru, India.

Job Role - SAP BASIS MANAGER

Location: Bangalore | Hyderabad

Experience: 7 – 16 Years

Qualification: Any Graduate | Any Post Graduate | Any Diploma

We are looking for an experienced SAP Basis Manager to lead end-to-end SAP Basis service delivery across a complex SAP landscape. This is a hands-on leadership role requiring strong technical expertise, team leadership, client engagement, and operational ownership.

Key Responsibilities

Technical Delivery

● Own operational stability of SAP S/4HANA, ECC, and surrounding applications across Production & Non-Production.

● Lead high-severity incidents, complex problem management, RCA, and technical escalations.

● Manage end-to-end SAP Basis AMS activities including:

• System monitoring & administration

• Transport management

• Client copies / system refreshes

• Kernel & Support Pack upgrades

• Patching & SAP Note implementation

• Printer & interface management

• User administration & job scheduling.

● Plan and execute system refreshes, migrations, upgrades, and DR drills.

● Ensure Incident, Change, and Problem Management processes are followed within SLA.

Team Leadership

● Lead, mentor, and develop the SAP Basis team.

● Own work allocation, shift coverage, workload balancing, and shift handovers.

● Provide lead-level operational coverage during and beyond the second shift when required.

● Build technical depth within the team and reduce key-person dependency.

● Drive ownership of SOPs, runbooks, and Known Issue Registers.

Client Engagement & Governance

● Act as the primary SAP Basis point of contact for client stakeholders.

● Manage technical escalations and client expectations.

● Conduct weekly/monthly service reviews with data-driven reporting.

● Identify and implement automation, optimization, and continuous-improvement opportunities.

● Align delivery with engagement governance and the Overall SAP Basis Lead.

Mandatory Technical Skills

● SAP Basis Administration – S/4HANA & ECC

● SAP LaMa – Landscape Management & Automation

● SAP Focused Run (FRUN) – Monitoring, Alerting & System Management

● SAP PO/PI – Administration & Troubleshooting

● Documentum / PCL / OpenText – Basis Support

● SAP BTP / Hyperscaler-hosted SAP Workloads

● Linux / Unix / Windows – Strong OS-level knowledge

● HANA / Oracle / SQL Server – DBA, Performance & Backup/Recovery

Interested candidates can share their updated profile:

● Email: [HIDDEN TEXT]

● Call / WhatsApp: +91-9667834493

If I'm unavailable on call, please leave a WhatsApp message and I'll get back to you.

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