{"id":1534461,"url":"https://alion.io/job/ipsen-associate-director-data-enablement-operations-patient-services-value-access","title":"Associate Director, Data Enablement & Operations - Patient Services & Value & Access","company":{"id":5773,"name":"Ipsen","domain":"ipsen.com","url":"https://alion.io/company/ipsen","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":33,"ghost_share":0,"stale_share":0.697,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":190000,"max_usd":344000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":360},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Databricks","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Least Privilege","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-30T17:58:06Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-12T23:29:35Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Title:\nAssociate Director, Data Enablement & Operations - Patient Services & Value & AccessCompany:\nIpsen Biopharmaceuticals Inc.About Ipsen:\nIpsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.\nOur passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!\nFor more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.\nJob Description:\nThe Associate Director, Data Enablement & Operations - Patient Services & Value & Access is the hands-on data engineering and operations lead responsible for building, integrating, and running trusted data products that support Patient Services and Value & Access. The role owns data aggregation, ingestion, transformation, quality, and analytics enablement across internal platforms and external partner feeds.\nThis individual serves as the primary data point of contact for Patient Services and Value & Access, partnering with business stakeholders, Data Strategy & Analytics, technology teams, Salesforce platform owners, and vendors. The role translates business and reporting needs into scalable pipelines, curated datasets, governed metrics, and dependable operational processes using Snowflake, Databricks, SQL, and Python. The successful candidate personally develops, tests, troubleshoots, documents, and supports production solutions.\nMain Responsibilities & Technical Competencies\nData Engineering & Pipeline Development\nDesign, build, test, deploy, and maintain scalable batch and near-real-time pipelines using Snowflake, Databricks, SQL, Python, and approved orchestration tools.\nDevelop ingestion and transformation workflows for Hub, specialty pharmacy, specialty distributor, payer, CRM, claims, and access-related data.\nCreate reusable frameworks, source-to-target mappings, data models, and automated validation controls.\nOptimize pipelines, queries, storage, and compute for performance, reliability, maintainability, and cost.\nPerform hands-on root-cause analysis and code remediation for failed jobs, defects, reconciliation issues, and downstream impacts.\nPatient Services & Value & Access Data Enablement\nServe as the primary data enablement and aggregation point of contact for Patient Services and Value & Access.\nTranslate business workflows and reporting needs into analytics-ready data products and technical specifications.\nEnable data supporting patient enrollment, access progression, benefits verification, prior authorization, affordability, fulfillment, and adherence.\nAggregate and harmonize data across brands, programs, vendors, and channels with appropriate controls for sensitive data.\nDefine data acceptance criteria, refresh expectations, reconciliation rules, and service levels with business owners.\nSalesforce Life Sciences Cloud & Integration\nUnderstand Salesforce Life Sciences Cloud data structures, workflows, integration events, and downstream requirements.\nDesign and support interfaces among Salesforce Life Sciences Cloud, Hub and specialty pharmacy partners, Snowflake, Databricks, and reporting platforms.\nValidate completeness, accuracy, timeliness, and traceability of inbound and outbound Salesforce feeds.\nAssess downstream impact of CRM releases and coordinate required pipeline or model changes.\nAnalytics Enablement & Data Products\nPartner with Data Strategy & Analytics to provide certified datasets, governed metrics, semantic-ready data, and documented business logic.\nConvert recurring analytical requirements into durable data models rather than one-time extracts.\nSupport controlled SQL/Python analysis while industrializing repeatable needs.\nEnable traceability from source through transformations to reports, metrics, and analytical outputs.\nCollaborate with analysts and data scientists on feature-ready datasets and productionization of approved logic.\nData Quality, Governance & Compliance\nImplement automated controls for completeness, accuracy, validity, timeliness, duplication, referential integrity, and reconciliation.\nOwn monitoring, issue triage, incident resolution, runbooks, lineage, technical documentation, and audit evidence.\nApply role-based access, least privilege, privacy, retention, and approved-use requirements.\nPartner with Privacy, Legal, Compliance, Security, and platform teams in a regulated environment.\nCommunicate data risks, root cause, remediation, and recurrence-prevention actions.\nOperating Model, Delivery & Vendor Management\nManage intake and prioritization of requests, enhancements, defects, and new-source onboarding.\nCoordinate internal teams and external vendors with clear requirements, dependencies, acceptance criteria, and service expectations.\nMonitor feed health, delivery timeliness, quality trends, incidents, and backlog status.\nMaintain code in approved repositories and enforce testing, release, version-control, and documentation standards.\nBuild reusable capabilities that reduce manual effort, vendor dependency, and onboarding time.\nSuccess Measures\nReliable and timely delivery of trusted Patient Services and Value & Access data products.\nReduced manual aggregation and one-time pulls through reusable pipelines and curated datasets.\nImproved data quality, reconciliation coverage, lineage, documentation, and issue-resolution time.\nFaster onboarding of vendors, programs, brands, feeds, and analytical use cases.\nAdoption of certified datasets and governed metrics by analytics and reporting teams.\nHOW - Knowledge & Experience\nKnowledge & Experience (essential):\nBachelor's degree in a technical or analytical field, or equivalent practical experience.\n12+ years in data engineering, enablement, operations, or analytics engineering, including hands-on development.\nAdvanced SQL and Python skills with production pipeline experience.\nHands-on Snowflake and Databricks experience across ingestion, transformation, orchestration, modeling, monitoring, and optimization.\nExperience with ETL/ELT, APIs, file integrations, version control, CI/CD, and production support.\nPharmaceutical, biotechnology, healthcare, or life sciences experience in a regulated environment.\nKnowledge of Hub, specialty pharmacy/distributor, payer, claims, CRM, affordability, Chargeback, Onekey and patient support data.\nUnderstanding of Salesforce Life Sciences Cloud or Health Cloud for Patient Services, including objects, workflows, integrations, and reporting needs.\nExperience partnering with analytics teams on curated datasets, governed KPIs, dashboards, and advanced analytics.\nStrong documentation, stakeholder management, communication, and problem-solving skills.\nKnowledge & Experience (preferred):\nCommercial Patient Services, Market Access, Value & Access, reimbursement, or affordability analytics experience.\nExperience with data aggregation vendors, payer/access data, semantic layers, Tableau or Power BI.\nExperience with catalog, lineage, MDM, data observability, privacy controls, and vendor SLAs.\nEducation / Certifications (essential):\nBachelor's degree or equivalent practical experience.\nEducation / Certifications (preferred):\nMaster's degree in a technical or analytical discipline.\nSnowflake, Databricks, cloud, data engineering, or Salesforce certification.\nLanguage(s) (essential):\nFluent in English.\nTravel: ~ 20%\nHybrid Working schedule, based in Cambridge, MA. In line with Ipsen Hybrid Working Policy\nWe are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. 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