{"id":1766849,"url":"https://alion.io/job/iqbusiness-psa-implementation-consultant","title":"PSA Implementation Consultant","company":{"id":177347,"name":"IQbusiness","domain":"iqbusiness.net","url":"https://alion.io/company/iqbusiness","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":59000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1466},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-29T00:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-31T01:57:14Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":92},"description":"We are looking for a PSA Implementation Consultant to support our Magnetic consulting team. This role is ideal for someone who understands how creative, marketing, advertising and digital agencies operate, from traffic and studio workflows to production, resourcing, project delivery, client service and finance.\nWe are looking for a client-focused, tech-savvy consultant who enjoys solving operational problems, improving workflows and helping agencies get real value from their systems. You do not need to be a developer, but you do need to understand agency operations and enjoy working directly with clients to deliver practical PSA solutions.\nResponsibilities & Deliverables:\nLead and support the implementation of the Magnetic solution for agency clients.\nConduct discovery sessions and client workshops to define and document requirements.\nAnalyse agency business processes and translate requirements into practical system solutions.\nConfigure Magnetic in line with client needs and industry best practice.\nAdvise clients on improved workflows across traffic, studio, production, resource planning, project delivery, client service and finance.\nPrepare implementation documentation, training materials and user guides to support project delivery.\nDeliver client training and provide go-live assistance to support successful system adoption.\nProvide ongoing client support, troubleshooting and solution enhancements post-implementation.\nBuild strong client relationships and help clients maximise the value of Magnetic.\nRequirements\nBachelor’s degree, diploma or equivalent experience in business, information systems, operations, project management or a related field.\n5+ years’ experience in a creative, advertising, marketing or digital agency environment.\nExperience in agency operations, traffic, studio management, production, resource planning, project management, client service operations or a related role.\nStrong understanding of end-to-end agency workflows and business processes.\nExperience with Magnetic, another agency management system, workflow tool, project management system or PSA solution would be 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