{"id":1884704,"url":"https://alion.io/job/iqera-credit-controller-btob","title":"Credit Controller (BtoB)","company":{"id":3869915,"name":"iQera","domain":"iqera.com","url":"https://alion.io/company/iqera","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Louis, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-23T00:00:00Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.\niQera aspires to create the difference through its convictions:\nAchieve the unprecedented\nPlay as a team\nLeave a positive impact\nMore than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.\nThe Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.\n\nYour responsibilities within our Tribe\nManage autonomously an assigned client’s portfolio and negotiate a payment plan.\nPerform dunning phone calls and deal with queries as per company's established standards and procedures\nIdentify disputes and provide support to the debtors and to the resolution team\nMaintain and update summary of actions within the debt management software\nFor some customers, negotiate a full or installment repayment of the debt by persuading the debtor of the interest of an amicable settlement and possibly manage cash receipts\nPerform any other cognate duties as and when required by management.\n\nYour distinctive profileHSC\nExcellent written/oral communication skills in French\nExperience of dealing with customers on the telephone in a professional and calm manner on a daily basis\nAbility to deal with problematic clients and respectful of customer discourse quality charters\nAn experience in the credit control field or negotiation is a plus\nCapacity of writing e-mails or letters in a professional manner\n\nWithstrong position on the market, a culture focused on technology, cutting edge expertise and human intelligence, we develop the ambition to become a key player in the transformation of our profession. Our objective: improve the financial client relationship of our business clients and answer to their performance stakes.\nOur group has a strong policy that favors the integration and employment of people with disabilities. All our offers are open to you.\nOffer is located at PORT LOUIS in CDI.\n\nIf you wish to be part of our Tribe and this offer has retained your attention, send us your candidature.\nStart a new adventure with us…","description_format":"text","description_chars":2408,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T01:27:15Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.676,"p_room":0.75,"age_days":19,"expected_fill_days":20,"reasons":["seen:19","win:late"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/iqera-credit-controller-btob","json_url":"https://alion.io/job/iqera-credit-controller-btob.json","meta":{"generated_at":"2026-10-13T04:32:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7131,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3869915},"rest":"https://alion.io/mcp/rest/get_company?id=3869915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiqera-credit-controller-btob"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiqera-credit-controller-btob"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiqera-credit-controller-btob"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iqera-credit-controller-btob\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiqera-credit-controller-btob"}]}