{"id":2895873,"url":"https://alion.io/job/iqera-implementation-specialist","title":"Implementation Specialist","company":{"id":3869915,"name":"iQera","domain":"iqera.com","url":"https://alion.io/company/iqera","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Louis, Mauritius"],"countries":["MU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":40000,"period":"year","method":null,"sample_n":6116},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-22T00:00:00Z","board_verified":false,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":39},"description":"French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.\niQera aspires to create the difference through its convictions:\nAchieve the unprecedented\nPlay as a team\nLeave a positive impact\nMore than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.\nThe Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.\n\nThe\nImplementation Specialist is responsible for driving and supporting the\nimplementation of internal solutions for our operations and clients. The role\naims to configure and maintain the operational and accounting settings of our\ninternal application. They ensure that the collections, accounting, and other\nmodules are configured in line with business needs, in order to guarantee the\nproper execution of the services described in the contract.\nYour responsibilities within our Tribe :\nImplementation on our tools :\nImplementation\nin line with the rules: compliance with deadlines and the configuration\nspecifications\nUnderstand\nthe essential configuration requirements (excluding enhancements)\nContribute\nto the planning for the implementation of a new client (Donneur d’Ordre) (tree\nstructure, scenarios, media library maintenance, etc.)\nAdvise on\nwhich configurations are possible or not, and raise alerts where necessary\nTools administration :\nUpdate\nthe configuration of existing services : mandates, scenarios, rights,\norganizations, etc.\nCreate/modify\nclient data (address, contact person, etc.) \nCreate/modify\nmedia : letters, SMS and emails on\nthe operating system, and take part in pre-production testing phases (creation,\nmodification, and white-label adaptation, etc.)\nOther Duties and\nActivities\n\nKeep\nknowledge up to date throughout the year in line with platform developments\nContribute\nto the continuous improvement of our processes and tools,\nTake part\nin discussions on business process developments through analysis, drafting\nspecifications, and project follow-up,\nSupport\nAPOs in optimizing new processes\nTake part\nin and follow up on additional projects assigned to them, in compliance with\nschedules and methodology,\nWrite\nstructured procedures,\nEnsure\nthe reliability and quality of the deployment of assigned projects,\nSupport\nthe Implementation Project Manager in completing documents such as\nconfiguration sheets, enhancement or issue reports, and tickets, for activity\ntracking\nYour distinctive profileMinimum\nof 3 years’ experience in a similar role\nDegree in\nsoftware engineering or application development (or an equivalent IT-related\nqualification)\nProficient\nin Microsoft Office tools (Word, Excel,\nPowerPoint)\nGood\ncustomer approach, well presented.\nGood\ninterpersonal communication skills.\nPositive\nand proactive attitude.\nOrganized,\nefficient, patient, autonomous, and proactive.\nAbility\nto work under pressure, within tight deadlines, and across multiple tasks; able\nto prioritize and follow precise instructions and guidelines.\nStrong\nanalytical and problem-solving skills.\nFluent in French\nInternal business\ntools (Créance Web, V3, Mars, Pardi (Pega)) / The candidate will be trained on\nthe tools\nKnowledge of the\ndebt collection environment\nWithstrong position on the market, a culture focused on technology, cutting edge expertise and human intelligence, we develop the ambition to become a key player in the transformation of our profession. Our objective: improve the financial client relationship of our business clients and answer to their performance stakes.\nOur group has a strong policy that favors the integration and employment of people with disabilities. All our offers are open to you.\nOffer is located at PORT LOUIS in CDI.\nIf you wish to be part of our Tribe and this offer has retained your attention, send us your candidature.","description_format":"text","description_chars":4121,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Debt Collection & Recovery"],"lifecycle":[{"event":"open","at":"2026-10-20T04:38:14Z"},{"event":"close","at":"2026-10-23T07:17:30Z"},{"event":"reopen","at":"2026-10-27T13:17:45Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.628,"p_room":0.55,"age_days":39,"expected_fill_days":31,"reasons":["seen:39","win:tail"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/iqera-implementation-specialist","json_url":"https://alion.io/job/iqera-implementation-specialist.json","meta":{"generated_at":"2026-10-31T06:03:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8772,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3869915},"rest":"https://alion.io/mcp/rest/get_company?id=3869915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiqera-implementation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiqera-implementation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiqera-implementation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iqera-implementation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiqera-implementation-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2895873}},{"tool":"search_jobs","arguments":{"company":"iqera.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2895873},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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