Senior Data Engineer - iQmetrix

What We do:

iQmetrix is a global provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces fragmented legacy stacks with a modern, modular operating layer, connecting telcos, retailers, and OEMs into one flow across channels and markets. The result is less complexity, lower cost, and the speed to move ahead.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions power $17BN in sales annually, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

How We Do it:

We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven, helping individuals connect to the meaning in their day-to-day work. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at iQmetrix means always looking at ways to be better.

Reports To: Technical Lead

Salary: Starting at $110,000 CAD, commensurate with experience.

About the Team:

The Data & Analytics team is moving from a legacy reporting model to a modern data platform organization, one that powers embedded analytics, operational data products, and AI/ML capabilities across our SaaS point-of-sale (POS) and retail management system (RMS) ecosystem.

The team builds on cloud-native lakehouse infrastructure to create trusted, reusable, and scalable data foundations that support internal decision-making, customer-facing product experiences, and emerging AI use cases. Pipelines, data products, and platform patterns are all in scope.

A core part of the mission is reducing friction across the data lifecycle: onboarding, modeling, governance, exposure, and application. That means building high-quality lakehouse pipelines, enforcing rigorous data quality standards, and creating engineering patterns that let analytics, product, engineering, and AI initiatives move faster with more confidence.

About the Role:

The Senior Data Engineer will design, build, and improve the data platform capabilities that power analytics, embedded reporting, operational data products, and AI-ready datasets.

This role goes beyond pipeline implementation. It includes data modeling, platform design, performance tuning, governance, observability, and the creation of reusable engineering patterns that support scalable and trustworthy data products.

The ideal candidate is a hands-on engineer with strong production experience in Python, SQL, and distributed compute environments. They should have deep familiarity with modern lakehouse patterns and layered data product design, and should be comfortable providing technical leadership through mentoring, design reviews, code reviews, and platform stewardship.

What You'll Be Doing:

• Design, build, and optimize scalable data pipelines and curated data products using Python, SQL, and distributed compute - with a strong understanding of execution models, partitioning, and performance tuning.
• Develop and maintain data models across raw, refined, and curated layers to support reporting, embedded analytics, operational workflows, machine learning, and emerging AI use cases.
• Build reliable, reusable, and well-documented data assets consumed by analytics, product, engineering, and downstream platform teams.
• Design data structures that support multi-tenant SaaS reporting, dimensional modeling, semantic analytics, and governed access patterns across multiple products and customer boundaries.
• Own orchestration using asset-based or software-defined orchestration patterns - where pipelines are modeled as versioned, observable data assets with clear ownership and dependency contracts, not just task graphs.
• Improve the performance, reliability, observability, and cost efficiency of data processing workflows across the platform.
• Implement and advance data quality, lineage, governance, and secure access control practices using modern lakehouse tooling and platform standards.
• Partner with product, software engineering, analytics, and AI stakeholders to translate business workflows into reliable data products and platform capabilities.
• Contribute to platform architecture decisions, reusable engineering patterns, data onboarding standards, and the ongoing evolution of the organization's data platform strategy.
• Support event-oriented and near-real-time data patterns where needed to enable downstream operational and product use cases.
• Troubleshoot complex data issues, lead root-cause analysis, and improve the resilience of pipelines, jobs, and platform services.
• Operate comfortably within containerized or cloud-native platform infrastructure, including understanding how data services interact with surrounding platform components.
• Mentor junior and intermediate engineers, review code and designs, and help establish best practices for data engineering, analytics enablement, and AI/ML-supporting data workflows.

What We're Looking For: