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Salary
≈ $42k – $102k per year (Estimated)
Location
In office (Noida)
Seniority
Architect · 10+ years exp
Employment
Full-Time

First seen by Alion on Oct 12, 2026.

Overview
Company
Impact
Profile match
Grow revenue and build customer loyalty with iQor’s AI-powered customer service outsourcing, sales, and retention solutions, delivered by people worldwide.
Backed by HGGC

Job Summary:

As a Senior Director of IT, you will be responsible for overseeing the strategic planning, implementation, and management of all IT operations within the organization. You will play a crucial role in driving technological innovation, optimizing IT processes, and ensuring the effective use of technology to support the company's overall objectives. This position requires strong leadership skills, technical expertise, and the ability to align IT initiatives with business goals.

Responsibilities:

  • Strategic Planning: Develop and implement IT strategies that align with the company's business objectives and drive innovation and growth.
  • Team Management: Lead and manage a team of IT professionals, including hiring, training, performance evaluation, and professional development.
  • Budgeting and Resource Allocation: Plan and manage the IT budget, allocate resources effectively, and ensure cost-effective procurement of hardware, software, and services.
  • Infrastructure Management: Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, and data centers.
  • Security and Compliance: Ensure the implementation and maintenance of robust security measures and compliance with relevant regulations, such as data protection and privacy laws.
  • Project Management: Lead IT projects from initiation to completion, ensuring timely delivery, effective resource allocation, and adherence to project goals and budget.
  • Vendor Management: Evaluate and manage relationships with IT vendors and service providers, ensuring effective partnerships and optimal service delivery.
  • IT Governance: Develop and enforce IT policies, procedures, and standards to ensure the reliable and secure operation of IT systems and infrastructure.
  • Collaboration and Communication: Collaborate with other departments and stakeholders to understand their technology needs and provide solutions, and effectively communicate IT initiatives and progress to senior management.

Skills Requirements:

  • Experience: A minimum of 10 years of progressive experience in IT, with at least 5 years in a leadership or managerial role.
  • Technical Expertise: Strong knowledge of IT infrastructure, systems, and software, including network architecture, cloud technologies, cybersecurity, and enterprise applications.
  • Leadership Skills: Demonstrated ability to lead and manage a team, set strategic direction, and drive organizational change.
  • Business Acumen: Understanding of business operations and the ability to align IT initiatives with the company's goals and objectives.
  • Project Management: Proven experience in successfully leading and delivering complex IT projects on time and within budget.
  • Communication and Interpersonal Skills: Excellent communication, negotiation, and presentation skills, with the ability to effectively interact with stakeholders at all levels of the organization.
  • Problem-solving and Decision-making: Strong analytical and problem-solving abilities, with a track record of making sound decisions in complex IT environments.
  • Industry Knowledge: Up-to-date knowledge of emerging technologies, industry trends, and best practices in IT management and governance.
  • Certifications: Relevant certifications such as PMP (Project Management Professional), CISSP (Certified Information Systems Security Professional), or ITIL (IT Infrastructure Library) are highly desirable.

Education Requirements:

Bachelor's degree in Computer Science, Information Systems, or a related field. A master's degree is preferred.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data and/or viewing a computer terminal. Type and/or sit for extended periods of time.

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