{"id":2443900,"url":"https://alion.io/job/iqvia-3rd-level-administrator-scope-customer-system-administrator-mwd","title":"3rd Level Administrator - Scope Customer System-Administrator (m/w/d)","company":{"id":4918,"name":"IQVIA","domain":"iqvia.com","url":"https://alion.io/company/iqvia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":547,"ghost_share":0.009,"stale_share":0.817,"repost_share":0.02,"time_to_fill_p50_days":23,"computed_at":"2026-11-04T06:34:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leipzig, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":109000,"period":"year","method":"role_country_seniority_unknown","sample_n":184},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T12:56:14Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-04T17:37:04Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"3rd Level Administrator - Scope Customer System-Administrator (m/w/d)\nLeipzig / Vollzeit (in Gleitzeit)\nIQVIA Health System Services (HSS) wurde 1990 gegründet und ist einer der führenden Technologieanbieter und Dienstleister im deutschen Gesundheitsmarkt. Zu den Schwerpunkten unserer Tätigkeit gehören das Genehmigungs- und Abrechnungsmanagement, die Softwareentwicklung und -bereitstellung sowie Digitalisierungs- und Archivierungsleistungen für Krankenkassen.\nDeine Aufgaben\nAdministration und Betrieb der Kundeninfrastruktur sowie der eingesetzten Anwendungen\nAnalyse und Behebung komplexer Störungen im 3rd-Level-Support\nBetreuung und Weiterentwicklung der Endpoint-Management-Lösung (MDM)\nUmsetzung von Changes, Releases und technischen Anforderungen aus Projekten\nZusammenarbeit mit Kunden, Fachbereichen und externen Dienstleistern\nDurchführung von Tests sowie Erstellung von Reports und Dokumentationen\nDein Profil\nAbgeschlossene IT-Ausbildung oder vergleichbare Qualifikation\nErfahrung in der Administration von Windows-Systemen und IT-Infrastrukturen\nKenntnisse im Endpoint-/Patch-Management (idealerweise Endpoint Central)\nGrundkenntnisse in Netzwerk- und IT-Security-Themen\nErfahrung mit ITIL-Prozessen von Vorteil\nAnalytische und strukturierte Arbeitsweise sowie ausgeprägte Problemlösungskompetenz\nSehr gute Deutschkenntnisse und gute Kommunikationsfähigkeiten im Kundenumfeld\nWerde Teil unseres Teams und gestalte gemeinsam mit uns die digitale Transformation im Gesundheitswesen. Das erwartet Dich:\nFlexible Arbeitszeiten im Gleitzeitmodell\nFaire Überstundenregelung mit Freizeitausgleich oder einer Vergütungsmöglichkeit mit 25% Überstundenzuschlag\nMentoren-Programm während deiner gesamten Einarbeitungszeit\nGeregelte Feedbackschleifen in der Einarbeitung (\"4 Tage, 4 Wochen, 4 Monate-Prinzip\") und jährliche Entwicklungsgespräche\nInterne Entwicklungsmöglichkeiten innerhalb des IQVIA Konzerns\nIndividuelle Weiterbildungen, unternehmensinterne Workshops, Teilnahme an Fachkonferenzen möglich\nKantine mit subventioniertem Essen (Mittagsgericht ab 1,30 €)\nKostenlose Kalt- und Heißgetränke und kostenfreies Obst\nBetriebliche Altersvorsorge\nRabatte im Partner-Reisebüro\nKostenfreie und anonyme Beratung zu gesundheitlichen, familiären und rechtlichen Anliegen über Talingo\nVergünstigtes LVB-Jobticket\nUnternehmensevents, Weihnachtsfeiern und Teambuildings\nWir schätzen Vielfalt und begrüßen daher alle Bewerbungen - unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Identität.\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com\nIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. 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