{"id":1166268,"url":"https://alion.io/job/iqvia-client-services-rep-1-logistic-planner-2","title":"Client Services Rep 1 - Logistic Planner","company":{"id":4918,"name":"IQVIA","domain":"iqvia.com","url":"https://alion.io/company/iqvia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":522,"ghost_share":0.01,"stale_share":0.828,"repost_share":0.027,"time_to_fill_p50_days":22,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":34000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true},{"name":"SharePoint","optional":true},{"name":"Smartsheet","optional":true},{"name":"Twilio","optional":true}],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-27T11:10:39Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Manila Speaker Bureau Logistics Planner\nIQVIA’s Speaker Bureau team consists of dedicated meeting professionals who plan and manage highly compliant meetings and events for Life Sciences organizations. We work with our clients to deliver a high-quality attendee experience through a range of in-person, hybrid, and virtual meetings by seamlessly pairing deep industry expertise, best-in-class compliance technology and an innovative, scalable approach to support our client’s Speaker Bureau. The Manila Speaker Bureau Logistics Planner is main point of contact of Venue, Food & Beverage, and Audio-Visual vendors on behalf of our client’s field force sales reps through the planning logistics of these successful and compliant meetings.\nEssential Duties & Responsibilities\nCollaborate as an integral part of the client Core Team which comprises of meeting planners and speaker bureau planners and other planner roles supporting the logistics of each meeting.\n\nCoordinate all aspects of the planning and delivery of relevant meeting logistics in a timely manner within the client’s business rules and budgetary requirement.\nConfirm and secure location/venue booking of each meeting assigned, applying venue compliance following business rules and approved SOP of each client team.\n\nPlan and confirm Food & Beverage needs of the meeting for the Sales Rep, Speaker and all attendees considering any requested special F&B needs of the meeting.\n\nReview and secure all audio-visual needs for the meeting including specific requests or needs by the Sales Rep or the Speaker(s) of the meeting.\n\nCoordinate venue, food/beverage, and AV confirmation with Meeting Planner through standard documentation and communication within the meeting lifecycle.\n\nEnsure all related tasks, required documents are sent and confirmed in a timely manner as measured by task due dates and applicable service level deliverables.\n\nCommunicate timely with meeting planner, speaker bureau planner and vendors related to task completion and other related inquiry or follow up needs.\n\nApplication of client business and compliance rules throughout the planning process, especially related to venue appropriateness and negotiated rates within compliance rules.\n\nAbility to trigger or escalate any items that can impact risk on meeting compliance.\n\nComplete work within client defined SLA parameters\n\nEnsure understanding of system functionalities related to job function as assigned.\n\nLiaise with relevant internal and external stakeholders to ensure appropriate team members have the most up to date information.\n\nComply with timekeeping standards & policies in Sprout, PSA ensuring accurate work hours are logged.\n\nOther related team task maybe assigned.\n\n Qualifications\n2+ years of (events) planning, and/or customer service experience or equivalent\n\nPrevious work experience in catering to US clients, preferably in a phone-based Customer Service role, is required\n\nRelevant events or meeting planning experience is preferred\n\nPharma Industry experience is a plus\n\nFamiliarity with US cultural norms and practices to better understand and service stakeholders and clients.\n\nProficiency in PC applications, Microsoft Office suite of products (Word, Excel, PowerPoint, Teams) and Outlook is required.\n\nKnowledge in SharePoint, Salesforce and Smartsheet preferred.\n\nProficiency in using phone systems such as Twilio, CRM software and other relevant technology is preferred\n\nAbility to carry out analysis and information gathering to resolve problems on routine matters.\n\nAble to work during US standard business hours and be flexible on work schedule and/or extended hours to meet clients’ business needs during peak season.\n\nAbility to multi-task/plan numerous meetings simultaneously while still demonstrating a strong attention to detail.\n\nAble to be flexible to report onsite frequently, dependent on business need\n\nConducive work space when working remotely at home, which includes ability to receive and make calls during your shift, work with company provided dual monitors and have appropriate internet speed is required\n\nComfortable working in a fast-paced team environment, while also able to work independently.\n\nExceptional customer service skills\n\nA strong sense of urgency and the ability to effectively problem solve.\n\nExcellent oral and written communication skills with focus on the ability to be concise and clear, summarize a situation and articulate the necessary next steps, effectively listen, and assess the need for urgent action.\n\nCollaborate as an integral part of the project team to execute world class events as measured by internal and external client satisfaction\n\nAmenable to work in Mckinley Taguig\n\nWilling to work in night shift.\n\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com\nIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.","description_format":"text","description_chars":5614,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-09-24T02:56:55Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.3,"p_room":0.36,"age_days":42,"expected_fill_days":22,"reasons":["conf:53","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/iqvia-client-services-rep-1-logistic-planner-2","json_url":"https://alion.io/job/iqvia-client-services-rep-1-logistic-planner-2.json","meta":{"generated_at":"2026-10-27T13:17:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4918},"rest":"https://alion.io/mcp/rest/get_company?id=4918"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiqvia-client-services-rep-1-logistic-planner-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiqvia-client-services-rep-1-logistic-planner-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiqvia-client-services-rep-1-logistic-planner-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iqvia-client-services-rep-1-logistic-planner-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiqvia-client-services-rep-1-logistic-planner-2"}]}