{"id":3999693,"url":"https://alion.io/job/iqvia-clinical-operations-manager-4","title":"Clinical Operations Manager","company":{"id":4918,"name":"IQVIA","domain":"iqvia.com","url":"https://alion.io/company/iqvia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":551,"ghost_share":0.015,"stale_share":0.793,"repost_share":0.034,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["North Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"GCP","optional":false},{"name":"Good Clinical Practice","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T16:30:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Clinical Operations Manager (Line Manager)\nDevelop People. Strengthen Partnerships. Make an Impact on Clinical Trial Delivery.\nAt IQVIA, we are passionate about improving patient outcomes through advanced clinical research.\nWe are looking for a highly motivated Clinical Operations Manager (Line Manager) based in Sydney to lead, develop, and inspire a team of Clinical Research Associates (CRAs) and/or Clinical Trial Assistants (CTAs) to make a meaningful contribution to our clinical trial portfolio.\nIf you enjoy developing others, building strong partnerships and turning challenges into practical solutions, this role offers the opportunity to bring those strengths together.\nAbout the Role\nAs a Clinical Operations Manager, you’ll help CRAs and/or CTAs build their expertise, grow their careers and deliver high-quality clinical research. Through coaching, mentoring and hands-on support, you’ll foster a team culture built on collaboration, accountability and continuous improvement.\nYour influence will extend beyond your team. Working with clinical and project leaders, research sites and sponsors, you’ll help align resources with study needs, strengthen site capability and address operational challenges, with quality and compliance at the centre of delivery.\nKey Responsibilities\nPeople Leadership & Development\nLead, coach, mentor, and motivate a team of CRAs and/or CTAs across multiple projects.\nDrive employee engagement, performance, and career development.\nConduct Accompanied Site Visits (ASVs) to coach CRAs, strengthen monitoring skills and support high-quality site monitoring.\nSupport CRA/CTA onboarding and training to build the skills required for their role.\nFoster a high-performance culture focused on accountability, collaboration, and continuous improvement.\nParticipate in new staff recruitment activities, including candidate screening and interviews.\nOperational Excellence\nEnsure sufficient CRA/CTA resources and skills are available for each project and collaborate with the project team to meet customer and site requirements.\nMonitor team performance, productivity, and quality metrics.\nIdentify operational risks and implement corrective and preventive action plans.\nEnsure compliance with all applicable regulatory requirements, GCP, and company procedures.\n Develop and implement strategies to achieve project, departmental and business objectives.\nSite & Customer Partnership\nContribute to building and maintaining strategic relationships with key research sites and investigators.\nAct as a site advocate within IQVIA, supporting improvements in site capability, quality and productivity.\nPartner with sponsor representatives and cross-functional teams to achieve study objectives.\nAttend customer meetings and maintain ongoing local sponsor partnerships.\nBusiness & Quality Management\nSupport delivery that meets customer expectations and contributes to business profitability.\nEnsure accurate reporting and maintenance of clinical systems and documentation.\nPromote innovation and continuous improvement within clinical operations.\nSupport change management initiatives and implementation of new ways of working.\nWhat You'll Bring\nEssential Requirements\nBachelor's Degree in Life Sciences, Healthcare or a related scientific discipline.\nSignificant experience within clinical research and clinical operations.\nStrong practical knowledge of clinical trial conduct, monitoring activities, and research site operations.\nAdvanced knowledge of ICH GCP guidelines and applicable regulatory requirements.\nExcellent communication, organisation, and problem-solving skills.\nDemonstrated people leadership, including the ability to coach, mentor, provide constructive feedback and support the development of others.\nAbility to collaborate effectively and build strong partnerships with sites, sponsors, and internal stakeholders.\nPreferred Requirements\nPrevious line management experience within a CRO or Sponsor.\nExperience supporting or leading CRAs across multiple therapeutic areas.\nExposure to change management and process improvement initiatives.\nWhy IQVIA?\nAt IQVIA, you'll join a global leader in clinical research where innovation, collaboration, and professional development are at the heart of everything we do.\nWe offer:\nCareer progression opportunities within a global organisation\nFlexible work arrangements\nExposure to innovative clinical trials and therapies\nComprehensive development and leadership programs\nA culture focused on collaboration, inclusion, and continuous learning\nReady to Make an Impact?\nIf you are passionate about clinical research, people leadership, and delivering operational excellence, we would love to hear from you.\nApply today and help shape the future of clinical research.\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com\nIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. 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