{"id":418538,"url":"https://alion.io/job/iqvia-manager-emerging-client-collections","title":"Manager, Emerging Client Collections","company":{"id":4918,"name":"IQVIA","domain":"iqvia.com","url":"https://alion.io/company/iqvia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":569,"ghost_share":0.016,"stale_share":0.763,"repost_share":0.06,"time_to_fill_p50_days":16,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70600,"max":176400,"currency":"USD","period":"year","gross":null,"usd_annual":176400},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-11T19:50:51Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Manager, Emerging Client Collections\nThe Manager, Emerging Client Collections is responsible for leading a team of collections specialists focused on IQVIA's emerging and higher-risk customer segments, including BioTech, MedTech, pre-commercial, and other assigned accounts. This role provides oversight of a significant accounts receivable portfolio and is accountable for improving collection effectiveness, protecting cash flow, enhancing forecast accuracy, and proactively identifying customer payment risk early in the collection lifecycle. The position requires strong leadership, sound business judgment, financial discipline, and the ability to balance cash recovery, customer relationships, and business risk in a high-volume environment.\nEssential Tasks / Responsibilities\nLead, coach, and develop a team of collections specialists supporting emerging and higher-risk client accounts.\nDrive collection performance, cash flow protection, aging reduction, and issue resolution across a large, complex portfolio.\nOversee collection strategy for high-risk accounts, large balances, delayed payments, disputes, and escalations requiring senior-level intervention.\nMonitor portfolio trends, payment behavior, disputes, and forecast risk to proactively identify and mitigate collection challenges.\nPartner with Commercial, Finance, Operations, Billing, and Project Finance teams to resolve issues impacting customer payment and cash realization.\nSupport cash forecasting, portfolio reviews, escalation management, and performance reporting to improve visibility and forecast accuracy.\nDrive process improvements, automation opportunities, KPI reporting, and operational discipline to enhance scalability, efficiency, and customer experience.\nRequired Knowledge, Skills, and Abilities\nStrong knowledge of accounts receivable, collections, cash forecasting, customer payment behavior, and dispute resolution.\nProven ability to lead teams in a fast-paced, high-volume finance operations environment.\nStrong analytical skills with the ability to assess aging, exposure, payment trends, and collection risk.\nEffective communication and influencing skills with the ability to partner across Finance, Commercial, Operations, Billing, and customer-facing teams.\nSound business judgment to balance cash recovery, customer relationships, operational needs, and risk management.\nStrong organizational, prioritization, and Microsoft Office skills, including Excel-based reporting, portfolio management, and forecasting tools.\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com\nIQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe\nIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.\nThe potential base pay range for this role, when annualized, is $70,600.00 - $176,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.","description_format":"text","description_chars":4209,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)","Health Data & Interoperability"],"lifecycle":[{"event":"open","at":"2026-09-06T03:31:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 140 · green card filings: 13","filings_12m":140,"filings_prev_12m":166,"green_card_filings_12m":13,"median_offered_wage_usd":141585,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.203,"p_room":0.28,"age_days":44,"expected_fill_days":16,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":176400,"is_top_pay":true},"html_url":"https://alion.io/job/iqvia-manager-emerging-client-collections","json_url":"https://alion.io/job/iqvia-manager-emerging-client-collections.json","meta":{"generated_at":"2026-10-11T20:18:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8094,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4918},"rest":"https://alion.io/mcp/rest/get_company?id=4918"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiqvia-manager-emerging-client-collections"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiqvia-manager-emerging-client-collections"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiqvia-manager-emerging-client-collections"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iqvia-manager-emerging-client-collections\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiqvia-manager-emerging-client-collections"}]}