{"id":3860581,"url":"https://alion.io/job/iqvia-operations-coord-1","title":"Operations Coord 1","company":{"id":4918,"name":"IQVIA","domain":"iqvia.com","url":"https://alion.io/company/iqvia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":544,"ghost_share":0.009,"stale_share":0.805,"repost_share":0.028,"time_to_fill_p50_days":24,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kochi, India","Kolkata, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Good Clinical Practice","optional":false},{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-11-06T09:14:27Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T19:20:27Z","board_verified":false,"closed_at":"2026-11-07T19:20:27Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Job Overview\nManage the administrative support across all Lifecycle Safety service lines to the SO and LSM functions as appropriate. Provide support to junior administrative team members.\nEssential Functions\nAssist in processing of Lifecycle Safety data by collecting and tracking incoming Adverse Events(AE)/endpoint information, determining initial/update status of incoming events, tracking timelines for completion of event processing, distributing event information to appropriate project personnel in the workflow for continued processing, review and preparation of endpoint documentation, transfer of events to client and other parties as identified by operations lead, obtaining confirmation of report receipt and track submission and assuming workflow responsibilities for various projects.\nMay assist with project workflow including database entry, quality control activities, and generation of Lifecycle Safety data reports, preparation of Lifecycle Safety submission dossiers, assisting with deadline quality measurements, as directed by operations team member or manager.\nAssist with administrative team support e.g. project start-up tasks, creation and maintenance of project files, systems access requests\nperiodic distribution of AE listings\nand shipping of information supplies to sites as directed by senior operations team member.\nMay coordinate, schedule and submit safety reports to regulatory authorities, marketing authorization holders, investigators, customers and operations team in accordance with deadlines\nperform project administrative tasks such as creation of labels using investigator list, maintenance of personal safety files for mail merges and regulatory documents, copying of documents, envelope stuffing, tracking and filing of submission dossiers, and distributing listings to client and/or operations team members.\nCreating, maintain and track case folders, filing, retrieving and distribution of case folders to operations team members, assisting in maintenance of document control storage and relevant applications/systems as directed.\nArchiving case folders and project files after event closure, coordination of transfer of archived material to company/customer archive storage facilities after study closure, assisting in creation of records management processes and procedures, providing key input to operations team on acquisition and/or upgrade of records management application/systems and serving as liaison between Lifecycle Safety department and records management department.\nMay assist with system support tasks such as utilizing design specifications, study form, and protocol to create project specific entry specifications and annotated project forms for database under guidance from operations lead and/or manager\ncreating project tracking spreadsheets and associated tracking entry specifications\nassisting in database validation through performance of user testing\nperforming ad hoc database searches for operations team leads\nassisting operations team member in assessing database setup needs\nassist with project phone/fax line set-up as required\nescalating any system/equipment problem.\nOversee and co-ordinate administrative support by coordinating team/department/customer/project oversight group meetings, coordinating stationery orders, dispatching documents via courier services, reserving meeting rooms and IT equipment\nand providing administrative support where required. Identify and record process or quality problems and bring them to the attention of a senior team member.\nProvide training/mentoring to new/less experienced staff.\nParticipate in continuous improvement of all departmental processes and procedures by identifying and implementing efficiencies in workflow and/or case processing.\nCo-ordinate, oversee and delegate resource tasks to administrative team members as appropriate and monitor the intake of cases and archiving process when multiple coordinators are involved.\nInvolvement and contribution in local/global department committees\nPerform other duties as assigned.\nQualifications\nHigh School Diploma or equivalent Scientific or healthcare discipline or allied life sciences Req\n1 year relevant work experience. Req Or\nor equivalent combination of education, training and experience. Req\nGood understanding of Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines Standard Operating Procedures (SOPs) and work instructions applicable to the role..\nGood working knowledge of Microsoft Office and web-based applications.\nGood knowledge of medical terminology.\nStrong organizational skills and time management skills.\nStrong verbal/written communication skills.\nSelf-motivated and flexible. Excellent attention to detail and accuracy.\nAbility to follow instructions/guidelines, utilize initiative and work independently.\nProven ability to multi-task, manage competing priorities and deadlines.\nWillingness and aptitude to learn new skills across all Lifecycle Safety service lines.\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com\nIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. 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