Product Owner, Digital Enablement, IQVIA Digital

IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry.

Due to our continued growth, we are seeking an Product Owner (Digital Email Marketing) to join our team. This role involves managing our email product, which serves the email marketing needs of our clients. We handle large-scale deployments using enterprise Email Service Providers and offer file licensing for clients who prefer to manage their own email campaigns. Additionally, we provide creative services and a self-service portal for clients to leverage our capabilities.

As theProduct Owner you will be the vital link between our Product Management and Technical Software Development teams. You will oversee the seamless execution of email marketing systems and related technology deliveries from conception to completion, ensuring alignment with strategic vision and technical requirements. Your responsibilities will include managing multiple projects simultaneously, ensuring timely delivery within scope and meeting project specifications.

Join our innovative team and play a key role in transforming healthcare by delivering cutting-edge digital assets directly to healthcare providers, empowering them to make informed decisions for their patients. Be part of a company that is leading the charge in revolutionizing patient care.

What you will do:

• Act as the conduit between Product Managers, and Technical Software Developers, translating strategic visions into actionable technical requirements.

• Manage and oversee the execution of email marketing systems and related technology deliveries, ensuring all projects are completed on time and meet the defined objectives.

• Collaborate with Product Managers and other stakeholders to understand campaign goals, KPIs, and visual requirements.

• Communicate effectively with development teams to ensure technical feasibility and timely delivery of projects.

• Utilize Scrum methodologies to manage projects in an Agile environment.

• Use Jira for project tracking and management, ensuring all tasks are logged, tracked, and completed.

• Leverage Aha! for product roadmap planning and alignment with project goals.

• Ensure all email marketing systems and related technology deliveries are executed with a high level of detail and accuracy.

• Monitor and report on project progress, identifying and mitigating any risks or issues.

• Align with and champion our company’s digital-first strategy

To do this you will have:

• Demonstrated expertise in technical delivery project management, with a focus on email marketing.

• Proficient in supporting various email marketing products, tools, and platforms.

• In-depth knowledge of Agile methodologies, with hands-on Scrum experience.

• Skilled in using Jira for project management and tracking.

• Experienced in utilizing Aha! for product roadmap planning.

• Exceptional communication and interpersonal skills, adept at bridging the gap between technical and non-technical stakeholders.

• Highly detail-oriented and organized, with a knack for managing multiple projects and meeting tight deadlines.

• Strong critical thinking and problem-solving abilities.

• Proficient in business and systems analysis.

• Experienced in root cause analysis.

• Skilled in MS SQL querying.

• Proficiency in Power BI, Tableau

• Experience with Quality Assurance, test script maintenance, and/or test automation.

What We Offer You:

• We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

• To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.