Scrum Master (IT Projects Mgr.)

We are seeking a Scrum Master to support the delivery of technology initiatives by enabling Agile ways of working, facilitating team collaboration, and ensuring successful project execution. This role will partner closely with Product Owners, Development Teams, and business stakeholders to drive continuous improvement, remove impediments, and promote Agile best practices across moderately complex projects and programs.

The ideal candidate is a servant leader with strong communication and stakeholder management skills, capable of fostering high-performing teams and delivering business value through Agile methodologies.

Key Responsibilities

• Facilitate Agile ceremonies, including Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Coach and support Scrum Teams in the adoption and continuous improvement of Agile principles and practices.
• Partner with Product Owners to maintain a healthy product backlog and support release planning activities.
• Ensure transparency of team progress, risks, dependencies, and delivery commitments.
• Remove impediments and proactively address obstacles impacting team effectiveness and delivery.
• Promote adherence to Scrum frameworks, Agile standards, and organizational governance requirements.
• Monitor project performance, delivery timelines, and success metrics, providing regular reporting to stakeholders and leadership.
• Collaborate with cross-functional teams to manage project scope, priorities, risks, and dependencies.
• Support organizational change initiatives by driving stakeholder engagement, communication, and adoption of new processes.
• Foster a culture of continuous improvement, accountability, collaboration, and customer focus.
• Identify opportunities to improve team productivity, delivery predictability, and product quality.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
• Experience working as a Scrum Master, Agile Project Manager, or similar role supporting technology teams.
• Strong understanding of Agile methodologies, including Scrum, Kanban, and Agile delivery frameworks.
• Experience facilitating Agile ceremonies and coaching cross-functional teams.
• Strong stakeholder management, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Experience working with Agile project man
• Experience using AI technologies (Cursor, CoPilot, MCP) to drive efficiency across engineering and business domainsagement tools such as Jira, Azure DevOps, or similar platforms.

Preferred Qualifications

• Scrum Master certification (CSM, PSM, SAFe Scrum Master, or equivalent).
• Experience supporting enterprise-level technology projects and digital transformation initiatives.
• Familiarity with software development lifecycle (SDLC) practices and project delivery methodologies.
• Experience working in global and matrixed environments.

IQVIA is committed to embracing a diverse and inclusive work environment. Our goal is to attract and retain the best people, regardless of their gender, race, marital status, ethnic origin, national origin, age, disability, sexual orientation, gender identity or any other characteristic. Join us!

IQVIA contacts candidates exclusively through its official recruitment channels, including corporate email addresses ending in @iqvia.com and company-authorized recruitment platforms. If you receive a suspicious communication claiming to be from IQVIA through unofficial channels, we recommend that you do not share any personal information and contact us through our official channels for verification.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.