{"id":3966951,"url":"https://alion.io/job/ireckonu-internal-it-support","title":"Internal IT Support","company":{"id":3224922,"name":"Ireckonu","domain":"ireckonu.com","url":"https://alion.io/company/ireckonu-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-09T10:27:01Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T19:45:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your mission\nAs an Internal IT Support at Ireckonu, you will own and maintain the company's internal IT environment, ensuring employees have secure, reliable access to the systems, devices, and infrastructure they need to work effectively. You will be responsible for identity and access management, endpoint administration, Microsoft 365, networking, servers, and security, while continuously improving our internal IT landscape. Your main scope will be an internal-facing role supporting Ireckonu employees and infrastructure, with a possibility to delve into Technical Support tasks as you grow in the role.You will\nOwn identity and access management across Microsoft Entra ID and core business applications, including user provisioning, permissions, SSO, and Conditional Access.\nManage employee onboarding and offboarding, devices, software deployment, and Microsoft Intune.\nAdminister Windows Server, Active Directory, DNS, DHCP, Group Policy, file servers, and certificates.\nManage network infrastructure, including switches, firewalls, VLANs, VPNs, and office Wi-Fi.\nAdminister Microsoft 365, Exchange Online, SharePoint, Azure, licensing, and mail security.\nPlan and maintain backups, disaster recovery, hardware lifecycle, assets, and vendor relationships.\nMaintain endpoint security, security baselines, access reviews, and support infrastructurerelated security incidents.\nProvide day-to-day IT support for employees, resolving access, tooling, and device issues.\nManage office IT infrastructure, including meeting room technology, printers, inventory, and customer hardware environments.\nMaintain documentation and continuously improve internal IT services, security, and operational processes.\nOver time, you will have the chance to be more involved in general technical support engineer tasks as well; helping troubleshoot access issues, diagnosing environment-level problems, and sharing knowledge that bridges internal IT and platform operations\nDeepen your understanding of a SaaS product environment and build strong cross-team relationships, with the possibility of taking more Technical Support Engineer tasks in the future.\nYour profile\n3-5 years of experience in systems administration, infrastructure, or internal IT.\nExperience managing Microsoft Entra ID, Microsoft Intune, Microsoft 365, Windows Server, and Active Directory.\nGood understanding of networking, VPNs, firewalls, DNS, DHCP, Group Policy, and endpoint management.\nExperience with identity and access management, security best practices, backups, and disaster recovery.\nPowerShell or other scripting experience is a plus.\nYou take ownership, communicate clearly, and enjoy solving technical challenges.\nYou are organised, proactive, and comfortable managing multiple priorities in a fast-paced environment.\nYou create clear documentation and continuously look for ways to improve internal IT operations.","description_format":"text","description_chars":2891,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Technology","Integration & API Management"],"lifecycle":[{"event":"open","at":"2026-11-09T14:37:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:4","win:early"],"computed_at":"2026-11-10T00:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ireckonu-internal-it-support","json_url":"https://alion.io/job/ireckonu-internal-it-support.json","meta":{"generated_at":"2026-11-10T00:10:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":331,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3224922},"rest":"https://alion.io/mcp/rest/get_company?id=3224922"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fireckonu-internal-it-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fireckonu-internal-it-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fireckonu-internal-it-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ireckonu-internal-it-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fireckonu-internal-it-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3966951}},{"tool":"search_jobs","arguments":{"company":"ireckonu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3966951},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}