{"id":4009451,"url":"https://alion.io/job/iren-ioc-network-specialist","title":"IOC Network Specialist","company":{"id":47565,"name":"IREN","domain":"iren.com","url":"https://alion.io/company/iren","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Fort Worth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FortiGate","optional":false}],"status":"live","first_seen_at":"2026-05-14T00:39:10Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T09:08:38Z","board_verified":true,"closed_at":null,"days_open":180,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":180},"description":"Job Type: Full-time | Location: Dallas/Fort Worth, TX | Department: Operations | Reporting to: Technical Operations Manager | Work Location Type: #onsiteIREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.\nWith 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in. \nResponsibilities\nThe IOC Network Operations Specialist will focus on the following as well as other job-related duties and/or projects as assigned.Provide Tier 2 escalation support for complex cloud network incidents, ensuring timely resolution within SLA targets.\nMonitor cloud network performance and availability, proactively identifying and addressing service degradations.\nPerform advanced troubleshooting across switching, routing, firewall, and interconnect environments to restore services quickly.\nLead technical investigation and contribute to root cause analysis for major or recurring incidents.\nExecute and validate approved network changes in accordance with change management processes.\nSupport hybrid cloud connectivity, backbone services, and customer interconnections to maintain reliable service delivery.\nCollaborate with Tier 3 engineers, vendors, carriers, and internal teams to resolve escalated infrastructure issues.\nMaintain accurate operational documentation, runbooks, and incident records to support IOC effectiveness.\nProvide technical guidance and mentoring to Tier 1, DC Techs, enhancing IOC capability and knowledge depth.\nParticipate in on-call rotations and major incident response activities.\nRequirements\nPost-secondary education in a relevant field such as computer troubleshooting, and repair is considered an asset.\n2- 5 years of directly related experience, ideally in data centers or similar operational environment.\nExperience supporting and developing a team of technicians responsible for maintenance and repair of computer hardware.\nExperience or certifications with Fortinet products, including FortiGate, and FortiSwitch, are highly desirable. Candidates with transferable skills from Cisco's Nexus and Firepower product line are encouraged to apply. Experience in a fast-paced growth environment.\nAbility to travel and work flexible hours to support the organization.\nCore network skills (CCNA or equivalent).\nComputer troubleshooting capabilities (CompTIA A+ or equivalent).\nOperations in a data centre environment and understanding of the associated components (fiber optic, network switches, PDU’s, etc) is an asset.\nAwareness of safe work practices in a live data centre environment, including electrical safety, working at height where applicable, and safe handling of rack-mounted equipment.\nStrong written and oral communication skills and the ability to interact effectively with executive leadership, service providers and various personnel.\nDemonstrated trouble shooting and problem-solving skills.\nSuperior time management and multitasking skills with a strong sense of urgency and ownership.\nHigh energy and confident individual with demonstrated organization, prioritization and critical thinking skills as well as proven active listening skills.\nSuperior attention to detail with an excellent command of English grammar as well as.\nBenefits\nAt IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader total rewards package, thoughtfully designed to support your health, well-being, and long-term success.Compensation\nActual compensation will be determined based on factors such as experience, qualifications, and market data for the region. \nTotal Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive). \n Health & Wellness100% company paid health insurance premiums (medical, dental, and vision) for employees, 75% company paid coverage for dependents \nCompany-paid short-term and long-term disability insurance \nVoluntary life, critical illness, and accident coverage available \nHealth Savings Accounts (HSA) - when combined with the High Deductible Health Plan \nEmployee Assistance Program and wellness resources \nRetirement & Financial Wealth \n401(k) retirement plan with company match \nAccess to financial planning and legal services \n Time Off & Leave ProgramsPaid Time Off (PTO) and paid holidays \nGrowth & DevelopmentInternal skills training and advancement pathways \nProfessional development to support certifications, continuing education, or role related training \nCommunity & CultureCompany events and team-building activities \nWe value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you - whether you meet every criteria or not. Your unique experiences might be exactly what we need!\nIE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation.\nIE US Operations, Inc. “IREN” participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.\nBy applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.","description_format":"text","description_chars":6093,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Company events","Equity","Health insurance","Professional development","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Mining & Staking"],"lifecycle":[{"event":"open","at":"2026-11-10T09:08:38Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.225,"p_room":0.28,"age_days":180,"expected_fill_days":28,"reasons":["conf:2","win:tail","crowd:junior,brand"],"computed_at":"2026-11-10T11:26:01Z"},"pay":null,"html_url":"https://alion.io/job/iren-ioc-network-specialist","json_url":"https://alion.io/job/iren-ioc-network-specialist.json","meta":{"generated_at":"2026-11-10T11:26:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26541,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47565},"rest":"https://alion.io/mcp/rest/get_company?id=47565"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firen-ioc-network-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firen-ioc-network-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firen-ioc-network-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iren-ioc-network-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firen-ioc-network-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4009451}},{"tool":"search_jobs","arguments":{"company":"iren.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4009451},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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