{"id":4110420,"url":"https://alion.io/job/iress-implementation-specialist","title":"Implementation Specialist","company":{"id":4274,"name":"Iress","domain":"iress.com","url":"https://alion.io/company/iress","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-11T23:17:46Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"See yourself being part of a large, transformational change? This could be the role for you!\nAt Iress, we make things happen\nIress is one of Australia’s largest technology companies and employs more than 1,100 people across Australia, The United Kingdom, Africa, Canada, New Zealand and Asia. We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers.\nBuild your career at Iress!\nAs an Implementation Specialist in our Trading and Market Data team, you will help clients successfully implement, configure and adopt Iress software solutions. You will translate client requirements into practical, well-controlled solutions while working closely with internal teams and client stakeholders. Success in this role means delivering implementations on time and within scope, resolving complex issues effectively, and helping clients realise lasting value from the products they use.\nWhat you will do\nImplement and configure trading and market data software to meet client requirements and align with Iress standards and best practices.\nWork with clients and internal stakeholders to understand requirements, shape solutions and support successful delivery.\nProvide expert guidance on complex implementation and support-related queries, escalating risks and issues appropriately.\nDocument implementation approaches, production procedures and technical solutions to support consistent delivery and ongoing client use.\nCollaborate with product, support, sales and account management teams to deliver joined-up client outcomes.\nGuide change management activities that support client adoption, utilisation and value realisation.\nCommunicate clearly and consistently throughout the implementation lifecycle using agreed tools and processes.\nTroubleshoot and resolve post-implementation issues while protecting the stability of production environments.\nContribute to incident response for high-severity issues and help drive timely, effective resolution.\nShare product, market and implementation knowledge with colleagues and contribute to continuous improvement.\nWhat you will bring\nExperience and Knowledge\nExperience delivering software implementations, preferably in fintech, trading, market data or another complex technology environment.\nPractical knowledge of trading platforms, market data systems and the technologies that support them.\nExperience working with databases, basic SQL querying, system deployment or production support.\nUnderstanding of application integrations, APIs and messaging technologies such as web services, SWIFT or MSMQ.\nFamiliarity with the FIX protocol and the operational considerations of financial markets technology.\nExperience working directly with clients and coordinating delivery across multiple internal teams.\nQualifications and certifications\nA bachelor’s degree in Computer Science, Information Technology, Finance or a related field is preferred, or equivalent relevant experience.\nAt least three years of experience in software implementation, technical consulting, application support or a related discipline.\nRelevant industry, technology or service-management certifications are useful but not essential.\nProfessional Skills\nConfiguring software applications in line with client requirements, solution designs and implementation standards.\nManaging change and supporting stakeholders through the adoption of new technology and processes.\nDiagnosing complex technical problems and providing practical, sustainable solutions.\nBuilding trusted stakeholder relationships through clear, consistent communication.\nApplying structured delivery, documentation and risk-management practices in production environments.\nUsing technical knowledge of integrations, networks, databases and deployment methods to support successful outcomes.\nBehavioural capabilities\nPays close attention to detail, particularly when making production changes and documenting solutions.\nKeeps the client’s needs and business outcomes at the centre of delivery decisions.\nCollaborates effectively with product, support, sales and account management teams.\nAdapts to changing priorities and remains constructive when solving complex problems.\nTakes ownership of outcomes and communicates risks early and clearly.\nShares knowledge generously and contributes to a culture of continuous learning.\nKey Relationships\nInternal: Product Managers, Product Support, Sales and Account Management, engineering and delivery teams.\nExternal: Trading and market data clients and users\nWhy work with us?\nAt Iress, our purpose is opening the world to financial opportunity by connecting people to the markets, systems and infrastructure that support long-term economic wellbeing at scale. We connect deeply with clients to understand what really matters, solve problems together across teams and disciplines, and own and deliver the technology that sits behind critical financial decisions. By simplifying the complex, we help professionals, institutions and the people they serve make confident financial choices and move their futures forward.\nWe offer flexible ways of working and benefits that support people at every life stage. Our employee benefits are some of the best in the industry. It means we work smarter, happier, and healthier with long weekends, flexible ways of working, generous parental leave, opportunities to participate in our local community initiatives and a connected team culture.\nDifferent perspectives, experiences and backgrounds make our teams stronger and our products better. Our people have different backgrounds, skills and beliefs and everyone’s uniqueness is valued and celebrated. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!\nEmployment Type\nEmployeeTime Type\nFull time","description_format":"text","description_chars":6099,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-11T23:17:46Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.798,"p_room":0.55,"age_days":31,"expected_fill_days":31,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-12T01:26:37Z"},"pay":null,"html_url":"https://alion.io/job/iress-implementation-specialist","json_url":"https://alion.io/job/iress-implementation-specialist.json","meta":{"generated_at":"2026-11-12T01:26:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3405,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4274},"rest":"https://alion.io/mcp/rest/get_company?id=4274"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firess-implementation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firess-implementation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firess-implementation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iress-implementation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firess-implementation-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4110420}},{"tool":"search_jobs","arguments":{"company":"iress.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4110420},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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