{"id":2956858,"url":"https://alion.io/job/irhythm-technologies-cmd-key-account-manager","title":"CMD Key Account Manager","company":{"id":1901464,"name":"iRhythm Technologies","domain":"irhythmtech.com","url":"https://alion.io/company/irhythmtech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":148000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":417},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-20T21:46:45Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T15:24:18Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Career-defining. Life-changing.\nAt iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career\nAbout This Role:\nThe Key Account Manager-CMD is responsible for the launching, maintenance, retention, and growth in iRhythm’s innovative commercial markets. This position is responsible for launching, cultivating, and sustaining long-term customer relationships, as well as ensuring KPIs are being met. Proactively deliver value services to support customers, and advocate internally for the solutions required to drive business outcomes, working across internal teams such as Marketing, Customer Care, and Clinical Operations. Act as the primary point of contact for customers when escalations and support intervention are required.\nSpecific job responsibilities include:\nManage the complex, large- scale onboarding of 100+ accounts simultaneously, overseeing project timelines and collaborating with both internal and external stakeholders to streamline processes and improve operational efficiency.\nDevelop expertise in complex and innovative business models, collaborating with directors to devise and execute strategic plans that drive long-term value creation.\nLead and contribute to high-level meetings with executives and C-suite leaders, facilitating strategic discussions and decision-making.\nServe as the primary representative for assigned accounts, ensuring seamless communication and satisfaction.\nStrategic partner to iRhythm Commercial Market Development team to ensure initial and ongoing success of customers and patients within our large account segment.\nProvide proactive continuous evaluation of processes and procedures. Responsible for suggesting new methods to streamline operations through improved processes and additional technology\nServe as primary lead for training material/schedule/rollout of the Zio Service during multi-site wide launch\nManage internal and external stakeholder and project communication (includes updates to leadership, stakeholder alignment on project scope and milestones, and escalation of issues and risks)\nEngage with cross functional partners and internal teams as Project Manager during launch phase to ensure timelines and volume targets are met.\nOrganizes project activities and interdepartmental meetings; ensures communication facilitates completion of the program/project on schedule and successfully\nUnderstand and communicate how goals fit into broader organizational goals, and prioritize tasks/schedule accordingly\nSole point of contact for the Zio Service- from day to day issue resolution/communication with Practice Managers to driving growth and new initiatives with C- Suite\nLead and facilitate customer meetings and quarterly business reviews with Directors, VPs, and C-Suite, (internal and external) \nLead change within internal systems to follow the Think Bigger, Go Faster approach\nCustomer/Account performance - Acting as a strategic business partner identifying opportunities for improvement in the health and wellness of assigned accounts.\nServe as primary point of contact for iRhythm internal teams regarding assigned customers. Liaison with key stakeholders in billing, clinical operations, legal, finance, inventory and customer care to ensure efficient account performance.\nProvide customer training on iRhythm toolset (ZioSuite, MyZio, etc.)\nEnsure timely resolution of customer issues\nAbility to understand customer workflow, make recommendations to improve performance, and leverage iRhythm expertise as necessary.\nAttend and support key customer meetings and quarterly business reviews (CMD team and customer meetings).\nSoley assigned to large, complex, highly visible and strategic accounts.\nTravel to and conduct account management initiatives as needed.\nEstablish and maintain strong relationships with accounts and internal sales organization.\nMonitor and communicate key performance trends across assigned accounts. Work to develop action plans to improve account performance.\nActive member / leader of special and ongoing projects that are important to customer and iRhythm’s success.\nAbout you:\n3 - 7 years of proven experience, with at least 3 years in account management/customer success.\nProven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Customer Success Manager.\nExceptionally collaborative, highly responsive, flexible and adaptive when working with customers and various teams within iRhythm.\nMust be self-directed and proactive.\nConsistently demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.\nAbility to make key decisions with little supervision- always keeping in mind what is best for our organization, our customers, and our patients\nProven understanding of how to apply key measurements to drive commercial development\nAbility to multi-task and prioritize in a fast-paced environment.\nProficiency with tools commonly used in a business environment including customer relationship management (Salesforce), reporting and Microsoft Office.\nStrong analytical skills with the ability to identify trends and present information in a succinct and actionable manner.\nBachelor’s degree required\nMust be willing to travel up to 20%.\nLocation:\nRemote - USActual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.\nEstimated Pay Range\n$103,000.00 - $134,000.00As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.\niRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at \nAbout iRhythm Technologies\niRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.\nMake iRhythm your path forward. Zio, the heart monitor that changed the game.\nThere have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact . Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.\nFor more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121","description_format":"text","description_chars":8106,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cardiovascular Devices","Patient Monitoring"],"lifecycle":[{"event":"open","at":"2026-10-20T21:46:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 3","filings_12m":5,"filings_prev_12m":10,"green_card_filings_12m":3,"median_offered_wage_usd":150000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":48,"reasons":["conf:14","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/irhythm-technologies-cmd-key-account-manager","json_url":"https://alion.io/job/irhythm-technologies-cmd-key-account-manager.json","meta":{"generated_at":"2026-10-22T20:21:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4360,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1901464},"rest":"https://alion.io/mcp/rest/get_company?id=1901464"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firhythm-technologies-cmd-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firhythm-technologies-cmd-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firhythm-technologies-cmd-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/irhythm-technologies-cmd-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firhythm-technologies-cmd-key-account-manager"}]}