{"id":2721672,"url":"https://alion.io/job/iris-software-group-education-software-scoping-consultant","title":"Education Software Scoping Consultant","company":{"id":51452,"name":"IRIS Software Group","domain":"iris.co.uk","url":"https://alion.io/company/iris-software-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":196},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T13:51:25Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T03:23:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About IRIS\nIRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.\nWe're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.\nEnjoy asking the questions that turn a promising idea into a practical plan? Bring that curiosity to a new, standalone role within IRIS Education's Professional Services team.\nYou'll help customers and colleagues agree what success looks like before implementation begins, with the opportunity to shape how this new role works.\nWhy This Role Matters\nA successful software project starts with shared expectations. You'll connect what customers need with what our delivery teams can achieve, helping prevent misunderstandings, avoidable rework and unexpected changes to scope. Professional Services is the team that plans and delivers customer software implementations. You'll represent that team during the sales process, turning customer requirements into a clear, achievable plan.\nYour key output will be a Statement of Work (SOW): the agreed document setting out what we'll deliver, the responsibilities on each side and what isn't included. Your questions and attention to detail will give customers and project teams a confident starting point.\nAbout the Team You'll Join\nYou'll work across IRIS Education, rather than within a single product team, partnering with Sales, Pre-Sales colleagues who provide solution expertise during the sales process, and the specialists who design and implement customer solutions. This is a standalone role without line-management responsibilities, not a role you have to build alone: you'll have support from Professional Services leadership as you establish a consistent approach to scoping.\nWhat You'll Be Doing\nGet involved when customers buy new software or expand their use of IRIS Education products.\n\nAsk the questions that matter: challenge unclear requirements and identify gaps, risks and dependencies with Sales and Pre-Sales.\n\nExplore customers' objectives, operations, data and constraints through focused discovery conversations.\n\nCreate clear Statements of Work covering deliverables, milestones, assumptions, responsibilities and exclusions.\n\nBalance ambition with practicality, clarifying effort, sequencing and risk before scope is finalised.\n\nGive project teams a well-structured handover, so they can start delivery without repeating discovery.\n\nDevelop knowledge across our education software portfolio and help build reusable scoping templates and guidance.\n\nWhat We’re Looking For\nYou enjoy getting beneath the surface of a requirement and making complex information clear. You're comfortable challenging assumptions constructively, building customer trust and influencing colleagues who don't report to you. You'll bring:\nExperience gathering and challenging business requirements, then translating them into clear scope and deliverables.\n\nExperience writing Statements of Work, proposals, scoping documents or comparable contractual documentation.\n\nClear, precise writing and a careful eye for assumptions, dependencies and exclusions.\n\nCommercial awareness of how scope, effort and risk affect cost, timescales and deliverability.\n\nExperience within, or alongside, software sales and implementation or consulting delivery teams.\n\nConfidence working with customers and senior stakeholders, including when expectations need to be reset.\n\nYou don't need existing IRIS product knowledge, but you should be ready to learn a broad software portfolio. Education technology experience is useful, not essential, including school management or student information systems, finance, human resources or payroll software. Experience in pre-sales, bids, software implementation or relevant business analysis and project delivery qualifications would also be welcome.\nWhy Join Us?\nMake your mark on a new capability. You'll have autonomy to shape the approach, broad exposure across the business and the chance to see your work improve the journey from sale to implementation. Alongside leadership support, the Solutions Consultant career pathway offers progression through Consultant, Senior, Lead and Principal levels. If you want to combine customer conversations, commercial judgement and precise documentation with the opportunity to improve how things work, this role brings those strengths together.\nWhat Can You Expect From Our Application Process?\nWe like to keep things simple, transparent and fair:\n1⃣ Apply Online\nUpload your CV and tell us why this opportunity interests you and why you feel you would be a good fit.\n2⃣ Initial Conversation, plus Online Assessments\nYou will complete two online assessments, unless completed within the last 12 months, followed by an informal conversation with one of our Talent Acquisition Partners. The CCAT is a 15-minute timed assessment; we recommend a quiet space with pen and paper. The EPP is untimed and can be completed at your own pace.\n3⃣ First-Stage Interview\nA conversation with the hiring team focused on your relevant experience, approach to customer discovery, stakeholder challenge and written scoping.\n4⃣ Final-Stage Interview\nA further discussion with members of the Professional Services leadership team. We will explain any role-related exercise in advance if one forms part of the process.\nReady to turn complex customer needs into clear, achievable plans? Apply today and help shape this new role within IRIS Education.\nWhy You’ll Love Working Here\nImpact: Your work will influence millions globally.\n\nGrowth: Continuous learning and career development opportunities.\n\nBelonging: A culture that celebrates diversity and empowers every individual.\n\nReady to Apply?\nClick Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.\nWhat to expect from our hiring process\nOur process is designed to be fair, transparent and straightforward. Stages vary depending on the role - more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study - but typically you can expect:\nApplication review - we assess your experience and potential\n\nInitial call - a short conversation to learn about you and share more about the role\n\nSkills assessment - tailored to the position, e.g. case study, coding challenge or portfolio review\n\nFinal interview - meet the team and explore how you'll make an IMPACT at IRIS\n\nWe'll always walk you through the specific stages at the start of the process so you can prepare with confidence.\nIf you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.","description_format":"text","description_chars":7058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Payroll Services","HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-10-16T15:03:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/iris-software-group-education-software-scoping-consultant","json_url":"https://alion.io/job/iris-software-group-education-software-scoping-consultant.json","meta":{"generated_at":"2026-10-17T06:53:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9523,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51452},"rest":"https://alion.io/mcp/rest/get_company?id=51452"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firis-software-group-education-software-scoping-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firis-software-group-education-software-scoping-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firis-software-group-education-software-scoping-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iris-software-group-education-software-scoping-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firis-software-group-education-software-scoping-consultant"}]}