{"id":2847433,"url":"https://alion.io/job/iris-software-group-principal-account-development-manager","title":"Principal Account Development Manager","company":{"id":51452,"name":"IRIS Software Group","domain":"iris.co.uk","url":"https://alion.io/company/iris-software-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":76000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":32},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T10:13:51Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-19T23:25:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About IRIS\nIRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.\nWe're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.\nHelp some of the world’s largest school groups get more value from the technology at the heart of their operations. As Principal Account Manager, you will own a small portfolio of iSAMS’s most strategic customers, protect and grow those relationships, and turn complex needs into clear commercial opportunities.\nWhy This Role Matters\niSAMS is a management information system (MIS) for independent and international schools. A school MIS brings essential activities such as admissions, timetabling, assessment, reporting, fees and parent communication together on one platform. iSAMS is part of IRIS Software Group, a leading business software and services provider trusted by more than 100,000 customers across 135 countries.\nOur largest customers are international, multi-school groups, often backed by investment firms and growing through acquisition. Their structures, stakeholders and priorities can vary widely. This role gives them one senior commercial partner who can bring clarity, coordinate the right expertise and help each group realise more value from iSAMS.\nAbout the Team You'll Join\nYou will join the iSAMS Account Management team within IRIS Education and report to the Sales Manager. You will manage 4-6 strategic school-group accounts across the UK and international markets, working closely with colleagues in product, implementation, support, training, finance and legal.\nThis is an expansion role, not a high-volume new-business position. Your focus will be existing customers: understanding their goals, strengthening executive relationships and identifying opportunities to add schools, modules and professional services. Professional services means tailored expert support, such as consultancy, solution design, implementation or training.\nWhat You'll Be Doing\nOwn senior relationships across each customer, from group executives to regional and school leaders.\n\nMap how each group is structured, including who makes, signs off and influences decisions.\n\nLead executive business reviews that demonstrate the value iSAMS delivers across the group.\n\nNegotiate framework agreements, renewals and contract changes, including pricing and multi-year terms.\n\nProtect revenue by identifying risk early, particularly when customers restructure, sell schools or consolidate suppliers.\n\nGrow accounts by bringing newly acquired schools onto iSAMS and expanding the products and services each group uses.\n\nMaintain clear account plans, sales opportunities, and forecasts for every customer.\n\nCoordinate internal specialists and represent customer priorities in product and commercial discussions.\n\nWhat We're Looking For\nYou are a senior strategic account leader who has managed large, complex national or international customers. Education experience is not essential. We are more interested in your ability to navigate many stakeholders, lead high-value commercial conversations, and grow established customer relationships.\nExtensive senior account management experience, with a strong track record in complex enterprise customers with multiple sites and significant revenue.\n\nExperience negotiating high-value, multi-year contracts and renewals with senior buyers and procurement teams.\n\nEvidence of retaining and expanding existing accounts, rather than focusing only on winning new customers.\n\nConfidence with C-suite leaders, meaning chief executives and other senior decision-makers such as CFOs, COOs and CIOs.\n\nStrong commercial judgement across pricing, deal structure and contract terms.\n\nStrategic account planning, stakeholder mapping, accurate forecasting, and clear executive communication.\n\nA calm, organised and resilient approach to ambiguity and difficult conversations.\n\nUseful, but not essential: experience in B2B software as a service (SaaS), enterprise software, investment-backed businesses, international account management, or independent and international schools.\nWhat Success Looks Like\nWithin 3 months: account plans and stakeholder maps are in place for every group.\n\nWithin 6 months: executive relationships are established, and regular business reviews are running.\n\nWithin 12 months: renewals are secured on target terms, revenue is retained, and measurable growth is coming from expansion and newly added schools.\n\nWhy Join Us?\nIRIS develops integrated software that reduces administration, improves business processes, and gives organisations more time for what matters. You will take ownership of a strategically important customer portfolio, work with senior leaders in complex international organisations and shape how IRIS Education supports some of its largest iSAMS customers.\nWhy You’ll Love Working Here\nImpact: Your work will influence millions globally.\n\nGrowth: Continuous learning and career development opportunities.\n\nBelonging: A culture that celebrates diversity and empowers every individual.\n\nReady to Apply?\nClick Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.\nWhat to expect from our hiring process\nOur process is designed to be fair, transparent and straightforward. Stages vary depending on the role - more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study - but typically you can expect:\nApplication review - we assess your experience and potential\n\nInitial call - a short conversation to learn about you and share more about the role\n\nSkills assessment - tailored to the position, e.g. case study, coding challenge or portfolio review\n\nFinal interview - meet the team and explore how you'll make an IMPACT at IRIS\n\nWe'll always walk you through the specific stages at the start of the process so you can prepare with confidence.\nIf you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.","description_format":"text","description_chars":6453,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Payroll Services","HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-10-19T11:46:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-20T00:29:00Z"},"pay":null,"html_url":"https://alion.io/job/iris-software-group-principal-account-development-manager","json_url":"https://alion.io/job/iris-software-group-principal-account-development-manager.json","meta":{"generated_at":"2026-10-20T00:29:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":510,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51452},"rest":"https://alion.io/mcp/rest/get_company?id=51452"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firis-software-group-principal-account-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firis-software-group-principal-account-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firis-software-group-principal-account-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iris-software-group-principal-account-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firis-software-group-principal-account-development-manager"}]}